Captain Jack Casino Complaints - Withdrawal & Other Problems

Captain Jack Casino - I submitted a withdrawal request 10/01/2024 in the amount of $499.93

I submitted a withdrawal request 10/01/2024 in the amount of $499.93. Withdrawals should be approved within 10 business days and it wasn’t so I ...

Captain Jack Casino - Delayed payment at this casino as well

On July 31, 2024, I made 2 withdrawals totaling $4,514.80. My first withdrawal for $2,500 was split in half. I received $1,250 on 8-31-24. The second ...

Captain Jack Casino - All of a sudden i could no longer login to my account

Captain Jack Casino seems to have locked me out of my account after sending them emails regarding receiving my payout of $111 I did all the necessary ...

Captain Jack Casino - Captain my Captain

I am from the USA. My documents have been verified. I used a coupon that I was eligible for. I have been in chat to try to escalate this withdrawal. I ...

Captain Jack Casino - Been almost 3 months trying to get payout

Been almost 3 months trying to get payout. I was approved for CRYPTO payout as I paid 2X with CRYPTO. Weeks later I was told needed updated address ...

Captain Jack Casino - No withdrawal received

I haven't received my withdrawal. I have received multiple emails and sent the information that they have requested its going on a month. Now spoken ...

Captain Jack Casino - Withdrawal timeline passed long time ago

I’ve requested my withdrawal on 3/13/24. I have chatted with them and emailed them they said everything was verified and didn’t know what the ...

Captain Jack Casino - Slow payment for 2500 USD

On February 15, I was checking my email and saw an email for a deposit bonus from captain jack casino. I like to gamble so I made a 30 dollar crypto ...

Captain Jack Casino - Delayed Payment Followed the terms and conditions

I wanted to reach out. I have followed the terms and conditions upon my winnings that I chose to withdraw. I made my withdrawal request on 02.16.2024 ...

Captain Jack Casino - My BTC withdrawal is late again

I have requested a withdraw in the form of BTC. The bonus I had has already been removed from the balance. It is taking extremely long to get paid and ...

Captain Jack Casino - Frustrating withdrawal

HelloI trust you are well. I am for the past couple months trying to make a withdrawal in Captain Jack Casino but in not winning there is only 1 ...

Captain Jack Casino - My denied withdrawal

I requested withdrawal on 11/19/2023 from captain jacks casino and it was manager approved but as days passed nothing. The only way to get information ...

Captain Jack Casino - Broken terms & withdrawal not credited

The terms and service clearly say 7-11 days. Well it has definitely been over. They owe 100 in bitcoin and do not reply to email or support on casino ...

Captain Jack Casino - Delayed approval for 23 days

On Nov 19th I made a $200 deposit at Capt Jack casino. I used a coupon. A few hours later I had built up enough winnings that it said I had $2420 ...

Captain Jack Casino - Delaying approval of my withdrawal of $924.95

Withdrawal request on 10-27-23, Today's date is November 8, 2023. Captain Jack Casino terms stated on their website state 7 days from the withdrawal ...

Captain Jack Casino - Still waiting for pending withdrawal

This seems to be the only way to speak to someone from the casino. Over 2 months ago I made a complaint of not being able to withdraw after I made the ...

Captain Jack Casino - Approved but not received

I made a withdrawal of $100 on 24th July 2023 and it was approved on the 21st of August 2023 by the manager as the system shows on the attachments.The ...

Captain Jack Casino - Delayed vip withdrawal

I requested an withdrawal for 1250.00 September 13th. My documents were all verified from a month before during another withdrawal in which I received ...

Captain Jack Casino - Payment taking longer than terms and conditions

On August 3, 2023, I requested a Bitcoin payout in the amount of $500. They waited until August 22 to review and approve my payout request, only to ...

Captain Jack Casino - Payment issues and there is no communication

Okay so I reached out to the casino personally twice already and I'm talking to a robot apparently because I keep getting the same message over and ...

Captain Jack Casino - They broke their terms and conditions

I made a deposit the last week of July and I won about $1200 and then played it down until it was $800 when it was $800 I submitted for a withdrawal. ...

Captain Jack Casino - Delayed payment of 774 dollars

On July 21st I deposited 50$ via bitcoin and used a 200% no rules bonus that came with 25 free spins. When the spins were done my balance was roughly ...

Captain Jack Casino - Payment Not Received

On 26/1/2023 I requested payments of $2300 and $2170 total of $4470 from Captain Jack casino. My username is < username removed >. I submitted my bank ...

Captain Jack Casino - No response on my withdrawal or deposit

I won 75$ USD with a bonus and completed all wagering requirements. It instructed me to send in my ID and stuff for verification which I did, after ...