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Zula Casino

3
Player rating 1 review
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • No purchase necessary
  • Home to well-known providers
  • Safe & reliable payment methods
What we don’t like
  • There is no live chat
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2024

Licences

N/A

Affiliate Program

Company

Casino Type

Instant Play, Mobile

Deposit Methods

Visa, MasterCard, Skrill

Currencies

US dollars

Withdrawal Methods

Visa, MasterCard, Skrill

Withdrawal Times

EWallets: 0-24 hours
Bank Transfers: Not offered
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-96 hours

Withdrawal Limit

USD 2,000 per transaction

Software

Pragmatic Play, Booming Games, Mascot Gaming, Evoplay, Fantasma Games, Relax Gaming

RTP

Not publicly audited

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor’s View

Zula Casino is a great social casino, home to more than 500 games. The casino caters to most US states; those that are unavailable are listed below. You can also choose from a good variety of active bonuses and promotions, as well as multiple ways to earn free coins. 

General Information about Zula Casino

Zula Casino is a hot new social casino available to members from the United States. The casino is legal and available in most US states. Currently, players from Idaho, Washington, Georgia and Michigan can’t register here and use the sweepstake model. You must also be 18 years or older to create an account. 

No purchase is necessary, and you can log into your account to earn free sweep coins.

You can enjoy more than 500 games which we’ll talk more about in our real casino review.. You can sign up using AskGamblers, and the casino is mobile-compatible. The casino is primarily available in English. You can still claim welcome bonuses, and we’ve included up-to-date offers in our bonuses section below. 

Payment Information and Options at Zula Casino

You do not need to make a purchase to enjoy the games at Zula Casino. You can earn free sweep coins by logging into your account every day. 

There are two types of currencies available: Gold Coins and Sweep Coins. Gold Coins are free and allow you to play the games that are available without any risks. As well as log-in rewards you can claim the welcome bonus for free coins. 

You can also switch to Sweep Coins, which are similar to Gold Coins. However, you can redeem your Sweep Coins winnings. If you accumulate enough Sweep Coins, you can exchange them for real rewards. You can also bulk up your Sweep Coins by making a purchase in the casino shop. There are a few payment providers to choose from to guarantee safe and reliable transactions. Purchasing coins is completely optional, and you can still play without purchasing them. 

Customer Support at Zula Casino

If you need support, you can contact the casino. You can visit the Knowledge Base for answers to common questions. If you can’t find the answers to your questions, you can Submit a Ticket. You can use the drop-down menu to select your issue. The casino will respond to your ticket as soon as they can. 

You can check back into the Knowledge Base and log in to see your existing tickets or create new ones. 

Games at Zula Casino

Zula Casino is home to more than 500 casino games. You can enjoy hundreds of online slots, and the casino adds new slots to keep its games lobby up-to-date. 

You can also immerse yourself in progressive jackpot slots and win thousands of sweep coins in selected jackpot games. The game's lobby is straightforward, and you’ll see a search engine. You can use this to quickly find games or browse the entire collection. You can also select which providers are available using the search bar, which is a useful feature. 

We could not currently find any live casino games, as the casino has a heavy focus on slots. 

Zula Casino’s Commitment to Responsible Gambling

The casino supports responsible gambling and has controls and measures available to help you maintain control of your social gaming. In addition, they have a trained support team available 24/7 if you need them for responsible gambling purchases. 

If you decide to purchase Gold Coins to enhance your gaming experience, you should set a budget for your entertainment and stick to it. 

If you need a break, you can request a time-out or self-exclusion. You must submit a ticket and ask the casino to activate it. 

If you want to set purchase limits, you can contact the casino. They are currently working on more advanced responsible gambling tools, so keep an eye out for any updates on the site. 

Final Verdict on Zula Casino

You can sign up at Zula Casino with no purchase required, which means you can play your favourite games for free. You can claim the welcome bonus for Sweep Coins and log in daily. If you want to enhance your experience, then you are given the option to purchase coins, as explained in our review. 

There are more than 500 games available, and you’ll be able to choose from some safe and reliable payment providers if you want to make a purchase. If you need help, you can submit a ticket and the casino will respond as soon as they can. 

Player Reviews

3
1 review
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Awesome25
May 21, 2024
3

Zula Casino: A Rollercoaster of Temporary Joy Warping Into Big Disappointments

Zula Casino initially dazzled me like a neon sign outside of any store. It stood out, much like Chumba Casino, with it's tempting sweeps coins offer and endless opportunities. My chance began with a no deposit offer they offered to every player and I eagerly fed it into the game Fly Cats. Imagine my elation when I hit a 1946.7x multiplier! I was on cloud nine, basking in the temporary euphoria of my winnings. Temporary being the key word in all this!

However, my joy was short-lived. Just as I was planning my next big win, I discovered that Zula Casino is exclusively for players in the US. My dreams of a continuous winning streak were dashed. While Zula Casino offers a thrilling experience, it’s a bittersweet ride turning very bitter for those outside the US. So, if you’re stateside, buckle up for a cool flight. If not, well, better luck next time!

After diving headfirst into Zula Casino's terms & conditions and joining AG's screenshot contest, I found myself in a waterfall of disputes over the type of funds used from different parties. My initial joy from a mega hit quickly soured like the smell of white vinegar. Turns out, Zula's terms are as exclusive as a VIP club, only catering to US players, unlike the more inclusive Chumba.

When I reached out via email to see if they accepted Canadian players, I was met with a polite but firm "no." Adding sea salt to the already gashed wound, they decided to close my account upon my 2nd attempt at negotiating, taking my mega wins with them. The emotional rollercoaster was nothing short of tragic.

I must give a nod to the forum moderator who introduced me to Zula, but between us, I "partly" blame her for this guilt trip. Despite her good intentions, I was left feeling outraged. Lesson learned: always read the fine print. I was this close to making a deposit. Thankfully, I didn't!

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