Captain Jack Casino Complaints - Withdrawal & Other Problems

Captain Jack Casino - Payment runaround

I sent in all requested documentation, and they keep reversing the withdrawal which requires another 5-7 business days before they even acknowledge ...

Captain Jack Casino- Delaying $3,900 withdrawal approval & payment

I have a $2400 and a $ 1500 withdrawal request both pending, one since 5/29/18 . All my documents are in order and up to date. Every time i go to live ...

Captain Jack Casino - Been requesting $2,500 payment since January with no results

At the end of last year I won $12,503. I e-mailed them documents and requested the first $2500 on 1/6/2018. On 1/26/2018 I had to request the same $ ...

Captain Jack Casino - Payments totaling $7,000 still being delayed

I made a withdrawal of $2500 and 2000 both on april 20, 2018 and alson on april 26, 2018, I made a withdrawal for 2500. I have spoken with ...

Captain Jack Casino - Again delaying approval and payment of $4,800 withdrawals

hello. I have a $4800 withdrawal pending since 4/23/18 , have my documents verified and when I checked with live chat a couple of times already was ...

Captain Jack Casino - Trouble with withdrawal

I requested a withdrawal for $800 on April 24th and send in my documentation. They have deposited my money back into my account a few times and when I ...

Captain Jack Casino - Owes me over $9,000 dating back three months

I'm owed over 9,000 net after removing bonuses at Captain Jack. There are five withdrawals only one of which has been approved. I have submitted all ...

Captain Jack Casino - Delayed Payments Totaling $18,200

Dear Ask Gamblers, I’m writing in hopes that you can help me collect my casino winnings from Captain Jack Casino totaling $18,200.00. I’ve ...

Captain Jack Casino - Submitted All Paperwork, Denied/Delayed $7,500 Payout

I submitted my paperwork and requested a withdrawal for $7500 (3 withdrawals of $2500) on 3/19. I never heard back from the casino, and they simply ...

Captain Jack Casino - Delaying $2,500 withdrawal, again

I have 2 withdrawals of $2500 both dated 3/2/2018 and when i checked with chat i was told it was approved, later it was disapproved and later they ...

Captain Jack Casino - Non-payment of $250 winnings

I submitted a withdrawal request on Jan 26, 2018 for $250 and it wa approved on Feb 9, 2018. I have not received payment. On March 3, 2018 I received ...

Captain Jack Casino - Delayed withdrawal approval

Hi I have two withdrawals both for $2500 dated 1/25/18 and 2/2/18. Whenever i ask live chat the status of my withdrawals im told wait for its approval ...

Captain Jack Casino - Withdrawals totaling $10,000 delayed for months

I have been waiting over 4 months for withdrawals I submitted in Sept’2017. Several of these withdrawals were approved in Nov’2017. Two of them ...

Captain Jack Casino - Delayed $100 Bitcoin Payment

I submitted a BTC request for 100 dollars. The request was approved on 22 December 2017. The policy posted for deposit is 7 business days. I realized ...

Captain Jack Casino - Seriously Delayed Payment

Hi, I used a no deposit bonus with a 100 dollar max cashout around the second week of October and ended up with $101. The problems started almost ...

Captain Jack Casino - Payment past stated withdrawal time-frames

I won a small amount here on a no deposit bonus in October. Document verification was complete on Nov. 14th and I submitted a withdraw request for $ ...

Captain Jack Casino - Haven't gotten any payments for almost 1 year

I won $1383 around the end of last year. I sent all the documents and decided to wait patiently, however after a few months, I saw that it got put ...

Captain Jack Casino - Owes me $9,872 for over 8 months

Hello, I hope you can help me resolve my situation with Captain Jack Casino. I have approved withdrawals totaling $9,872. My first request for a ...

Captain Jack Casino - Have not received payment of winnings

I submitted a withdrawal request for $1750 on November 10, 2017 and it was approved November 24, 2017. I have not received payment yet (17 days after ...

Captain Jack Casino - Withdrawal and verification troubles with a small $100 payment

I was using a no deposit bonus code on captian jack casino. It was $100 cashout limit and i met all of the playthrough requirements. I live in the ...

Captain Jack Casino - Delayed payment due to dispute

I am writing once again, because I put in for a withdrawal in the amount of 600.00 on sept 8/2017. and on October 18/2017 i won 10,000. I called ...

Captain Jack Casino - Missing withdrawal approval

I have several withdrawals that started back on 9/25. I was told that I would be sent an email on what to do and where I would need to send my ...

Captain Jack Casino - No payment more than 30 days

08/30/2017 after the win $1500 in Captain Jack Casino I sent my documents for account verification to get the payment according to the rules of the ...

Captain Jack Casino - Waiting too long for a withdrawal

I requested a withdrawal in july for $100 that i won on a free chip. They requested new credit card info and i submitted it on 9/9/17, I received a ...