I won on multiple deposits of around 30 dollars averaging about 100-200 for a total of 1600$. Almost everything was NO Rules bonuses and 2x on free promos of which I was able to win passed the 30x wagering requirements and receive 100$ max win. I see no area where I am in breach of any policy or rule and am requesting your aid in this matter.
I requested a withdrawal about 2 weeks ago, I sent in all the requested documents to the requested email address. I was rejected multiple times and reached out multiple times for clarifications. There is very little communication if any and I have been redirected to different email addresses, sent to voicemail repeatedly and very abruptly cut off in chat. Still no payment or explaination other than they have not gotten my documents which I sent to the specified email and then I resent to another email specifically given to me from a phone conversation with a rep. I also had another chat and verified the email again and resent another compy of documents.
Having reviewed this companies payment history and the Many concerns of previous winners I am Very concerned and hope that you are able to lend me some much needed aid in this matter.