I won 490 dollars on sweep jungle. The casino refused to send my payout after making me wait over a week and also demanding that 😭 make additional purchases and that I send additional documents like my bank statements before they would send my money I had won. They then made me wait an additional few days before sending me only $25 and then refused to out the other 465 back onto my account claiming the winnings were won from a promotional balance and not a paid balance.
Complaint Info
Dear Sweep Jungle Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Sweep Jungle Casino Complaints
- 0 of 2 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 708 USD Avg. Amount
-
45 hours left
Sweep Jungle Casino - Endless verification loop and moving goalposts to avoid paying 200 coins
Open45 hours leftSweep Jungle Casino - Endless verification loop and moving goalposts to avoid paying 200 coins
I have been trying to verify my account and withdraw 200 coins since May 2nd, and SweepJungle is intentionally trapping me in an endless automated ...
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Unresolved
Sweep Jungle Casino - Receipt of redemption does not match deposit
$925
Unresolved
Sweep Jungle Casino - Receipt of redemption does not match deposit
I submitted a verified redemption request for $950 through SweepJungle, operated by Kinetix Ventures, Inc. The platform approved the redemption, ...
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