Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Casino Complaints

Rolla Casino - I won around 215000 sc

94 hours left for Rolla Casino to respond.
Follow

Complaint Info

Disputed casino

Rolla Casino

COMPLAINT REFERRED BY AGCCS PARTNER

1 hour ago

At the end of the year, last year. I won the Rolla vault which was around 215000 sc. They immediately took it all out of my account, and then a few days later they put it back into my account, and I could start redeeming it. Rolla has only allowed me to redeem 10000 sc per day and only on business days. I received an email from them, that on January 26th, I will no longer be eligible to redeem my sc in the state of TN. I've tried asking them to manually redeem the sc to my skrill account, as ill only be able to withdraw 30000 sc by the 26th. That leaves me with over 55,000 sc that I will not be able to redeem. They seem to have no interest in responding to me. I also just got the email yesterday from Rolla that they will be leaving the state of TN, which is understandable, but to only give a 5 days notice, which is ot sufficient in my case, to even allow me to withdraw all my sc, seems criminal. I will attach screenshots on the win and the email they sent me.