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Casino Complaints

Crown Coins Casino - Redemption still in progress

RESOLVED

Complaint Info

Disputed casino

Crown Coins Casino

Amount

$ 2300

2 weeks ago

I have been waiting for a total of five days for my $2300 redemption to be approved.

I have never had to wait this long before; at most, it takes 25 hours.

Support only says it’s in its final process of being approved, but it has been saying that since day 1.

Can I please get some help on this?

Thanks

AskGamblers
2 weeks ago

Dear Crown Coins Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

2 weeks ago

No the redemption still has not been approved. I have tried multiple ways of contacting crowncoins and still have not got a response. Support still says it’s in its final stage of getting approved just have patient.

2 weeks ago

Crown Coins has paid me. Just make a ticket.

AskGamblers
2 weeks ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.