Unresolved
$6,900
Unresolved
Casino Midas - Failed to comply with my Self Exclusion agreement
This casino was clearly made aware of my Gambling addiction and was to close all accounts and block the CC. The casino failed to close both accounts ...
Resolved
Resolved
Noxwin Casino - Not honouring self exclusion
I recently joined noxwin but was not immediately aware that they were part of the Everymatrix group which I have self excluded from. As soon as I ...
Resolved
£1,000
Resolved
Kaboo Casino - Refund/withdrawal declined
I opened an account with Kaboo, not knowing they were related to thrills. Most Casinos chuck you our within minutes of you are signing up to a sister ...
Rejected
£64,000
Rejected
Sugar Casino - Missing funds £64,000
On the 10th of December I successfully won £64,000 with this casino. At 18.00 on the 10th, I withdrew £60,000 in £5,000 instalments via wire ...
Resolved
Resolved
Bovada Casino - Account hacked, but casino refused to cooperate
on 11-11-15 I deposited two amounts one for $200 and the other on 11-12-15 for $200. I won and I asked to receive my funds by check. one for the ...
Rejected
Rejected
Lucky 31 Casino - Unrespectful support
Support representative has been very unrespectful, treating myself as an idiot, sometimes playing in border the line of insulting me. I cannot ...
Resolved
Resolved
Casino Cruise - Not willing to help with my funds being played by someone else not me!
Okay where to start... I deposited 250 to play with and throughout the day I managed to get lucky and get a balance of 1800 on roulette. I withdrew ...
Resolved
Resolved
Rembrandt Casino - Ignoring all my requests for self-exclusion and deposit limits
I have sent them 4 mails, 4 days in a row about closing my account since there is no self exclusion or limit setting abillity in the casino. Im a ...
Unresolved
£400
Unresolved
PlayHippo Casino - Acknowldged self-xclusion from sister site, but refused refund
Hi there, I joined playhippo recently and lost a fair amount of money - around £400. I was gutted as have been trying to not gamble but broke ...
Resolved
£400
Resolved
MoonGames Casino - Giving misleading and wrong information regarding remaining bonus wagering
After depositing with moongames I received my bonuses promptly. I deposited 3 times, each time receiving a bonus. The first a deposit of £50 with ...
Unresolved
£1,000
Unresolved
Kaboo Casino - Registered, won money, had it confiscated as I had self excluded myself from a branded site
I registered at kaboo casino and deposited thinking it was a completely new site, won over £1000 but withdrew £1000 sent relevant documents to be ...
Resolved
$495
Resolved
Raging Bull Casino - Been Misled About Withdrawal Fees
So I am a regular player at Raging Bull, and overall had not much to complain about but yesterday I found something very fishy. I have made 11 ...
Resolved
Resolved
Rembrandt Casino - Refusing to help me with Self Exclusion request
I have sent two messages through the website form requesting my account to be closed due to concerns regarding mmHg gambling and requesting self ...
Unresolved
£360
Unresolved
Kaboo Casino - Account closed due to self exclusion on another site
Registered with kaboo sent my id docs at the same time then won £360 withdrew the funds however it came back into my account then my account was ...
Resolved
Resolved
Royal Panda Casino - Allowed to deposit when self excluded
As Ask Gamblers stated Royal Panda casino was superb, I felt happy to join and deposit money.They had such a high rating that I didn't feel I would ...
Unresolved
Unresolved
Golden Lady Casino - Misleading information regarding wagering requirements
I first signed up for Gold lady casino last night. The person I chatted with about the different bonuses available was Frank. As I was waiting for him ...
Resolved
Resolved
Casino Adrenaline - Ignoring a closing account request and permits a lot of more deposits
I ask this casino to close my account on August 13th 2015 and this casino never honor my request and permit to continue deposit. I contact the support ...
Unresolved
€4,175
Unresolved
2winbet Casino - Violation of Basic Responsible Gaming Policy
I self-excluded from 2winbet on 3rd August using the self-exclusion link in the 'my account' section of their site. I received a pop up box with a ...
Resolved
Resolved
Slotty Vegas Casino - Unjustified Accusations of Fraudulent Activity
I was on the live chat to self exclude form the site slotty vegas. During the chat I was told that the fraud department had informed the ...
Resolved
Resolved
Club World Casino - Having troubles with my account after a negative review
After posting an anonymous review on this site where I complained about my return to player (87% on 140000 spins lol), the casino rep asked for my ...
Resolved
Resolved
PlayHippo Casino - Allowed me to deposit and play over 2 days then blocked account because of self-exclusion from sister site.
I opened an account with this casino on 12/08/15 and deposited and played through £500 over the next couple of days. I tried to log on on 14/08/15 ...
Resolved
Resolved
Golden Lady Casino - Confiscated all my money without a reason
I was playing on a bonus that I was talked into on a phone call for 914% if I deposited 125 dollars. I did deposit and I had done all my play through ...
Resolved
Resolved
Grande Vegas Casino,do they know what are they doing?
First of all i do know and understand their T&C,but the question is,do they know what they are doing?How can they allow you to play,even claim the ...
Resolved
Resolved
Unibet Casino - Refusing to cooperate with a self exclusion request, giving misleading infornation
i played live casino for several hours continuously and im not control over my playing due to gambling problem and i asked them to withdraw my funds ...
Unresolved
£200
Unresolved
Coral Casino - Excluded account no refund
Created a new account with coral without an issue, deposited £200. Asked the casino before depositing further if I had previously had an account as I ...
Unresolved
£74,000
Unresolved
Coral Casino - Self Exclusion
I recently opened an account with Coral and played the casino slots, winning £74,000 (£74k). Having submitted a withdrawal request my account was ...
Rejected
Rejected
Lincoln Casino - Terrible support
I learned after making a deposit that my account had been reviewed by the management and I will no longer receive any bonuses. I asked the live chat ...
Resolved
€1,000
Resolved
Casino Hermes - Refusing to comply with my request for self exclusion
I have requested to self exclude on 18 July as I have gambling problem. I have since spent over 1,000 euros but they will not help me and don't answer ...