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Betway Casino - non bonus, incorrect info

UNRESOLVED
posted on April 10, 2014.

Hi, this casino did not honour a 100 % match bonus on my last deposit which was mailed to me. This cost me. On a previous occasion I was told I had an unlimited cashout. Dur to their error they gave me free spins along with a 100 match again due to their error. I used the free spins got the balance to 500 only to be told the max cashout was 100. I explained this was an add on but they would not listen. Furiously I played down to 100 ..I feel I am owed at least 400

posted on April 15, 2014.

Betway is only permitted to discuss the details of a customer’s account with the account holder themselves. As such, we ask that the customer contacts Betway directly & provides all the necessary details for the matter to be investigated by Management.

posted on April 16, 2014.

I tried that was told would get cb in 24 hours ..nothing,,this is ridiculous