After almost one and a half month they are now making new excuses for not paying.
Please read what I received over email after I posted this case here on askgamblers.
Thank you for your patience while this matter was fully investigated by our Risk and Security Department.
The investigation into your account has irrefutably confirmed our suspicions that you have been engaged in conduct that is abusive of the casino bonuses system through collusion with other account holders.
Please take note of Section 5.1 of our Website Terms and Conditions, which you agreed to abide by when you registered an account with us:
5.1 .....In particular (and in addition to all other representations and warranties set out in these Terms and Conditions), you warrant, accept and undertake as a condition of use of the Services:
(xxiv) You are not colluding or attempting to collude or intending to participate, directly or indirectly, in any collusion scheme with any other player in the course of any Betting.
And of Section 16.1 of the same Terms and Conditions:
16.1 In addition to other rights available to JACKPOTLAND.COM under this Agreement JACKPOTLAND.COM reserves the right, in its sole discretion, to void any winnings and forfeit any balance in your betting account, to terminate the Agreement and/or to suspend the provision of the Services/deactivate your account if JACKPOTLAND.COM has the reasonable grounds to believe or establishes any of the following:
(ix) you are found to be cheating or attempting to cheat or to have cheated anyone or any party, or if it is determined by JACKPOTLAND.COM that you have employed or made use of an artificial intelligence or other system (including machines, computers, software or other automated systems) designed specifically to defeat the system or you are found to have colluded or attempted to collude with other players in order to defraud JACKPOTLAND.COM (or other players as the case may be);
Therefore, as a result of the investigations that confirm your bonus abuse by collusion, your account (and any related accounts) will be closed and any winnings removed. Although we are entitled to forfeit your entire balance, your deposits will be returned to you.
If you disagree with the above, please follow section 17 of our website Terms and Conditions which gives advice to customers on how to appeal a decision of the casino.
If I understood right, "somebody" played like me and that is the reason they will not pay me. I am confused and really disappointed with this answer.