Mi-July 2013 i registered to this casino. I asked for a withdrawal for 1000 euros.
I sent by email several times the verification documents but no answer.
They don't answer email or phone call. The live chat doesn't work.
A month later, they cancelled the withdrawal. I managed to get their skype id.
We chatted on skype and i've the resent the documents. They were checked and i was promised to get my payment by the following week.
I kept on answering what's going on via skype, they said their bank had a problem but i shouldn't worry. They later proposed to refund me if i sent my bank account history...(see mail4.jpg and mail5.jpg)
They told me that things would work better if i stopped harrassing them. So i left them alone for a month.
And now they don't answer my skype messages, i think they blocked me.
You can see attached :
- the latest skype conversations (with myself!!!). I couldn't find the earliest since it's been more than 30 days.
- a screenshot of my withdrawal history in the casino
- the unanswered mails i've sent
Withdrawal request 18408484 is the first withdrawal i asked for
Withdrawal request 19888126 is the withdrawal i re-asked since they cancelled the first one
I am desperate
You can contact me if you nee further information.
Thank you for your precious help