Bovada Casino - Verification problems

We sincerely regret to learn about your current account status and any concern regarding the time waited.

The acceptable forms of Proof of Address documentation were outlined in the email sent on February 13th. Regrettably, your previous submissions did not meet our requirements for Proof of Address. We kindly request your co-operation in providing the necessary documentation for your account review.

For your security, we highly recommend not sharing sensitive information. such as your security details on this platform. We strongly advise you review your attached screenshots and remove any attachments which display your personal data to safeguard your account.

Thank you for your understanding.

I would like to clarify that I replied after your email on February 13th. I submitted a plethora of attachments and bills and again have not heard anything. I will attach a screenshot below of my reply to you. I also ensured all my files that were attached are private to only this conversation including the file that I attached to this message. Therefore, no one outside of this thread can see any of the photos or files that I attached.

Thank you for providing the requested information. We will review it carefully and follow up via email once the process is complete. We truly appreciate your patience.

I have been told several times that I would receive a reply within 24-48 hours and it’s been several weeks at this point. I would greatly appreciate your diligence in getting this resolved and that being communicated in the time frame that you all state in your emails.