Bonus Issues - Page 27

Genting Casino - £3488 of legitimate bonus winnings removed from balance

I was offered a bonus of 100% up to £500 which I accepted, and was able to complete the bonus and finished my session with a balance of approximately ...

Osiris Casino - Confiscated 950$ in bonus winning citing terms violation that never happened

I had played through my 300 Euro bonus and when I requested a withdrawal I was informed after a couple of days waiting and lots of mails advertising ...

Chance Hill Casino - Withdrawal Refused & Funds Confiscated Without Valid Reason

Hi, I have recently had a withdrawal refused from Chance Hill Casino and they have confiscated my winnings. They have claimed 'bonus abuse' for a * ...

Majestic Slots Casino - Not paying legitimate €10,000 winnings

I have registered at Majestic slots over a month ago. I took their welcome bonus offer which they grant upon registration; only part 1. I had a ...

Betchan Casino - Confiscated 1308€ winnings due to misleading advisory

I deposited 100€ and took a 100% deposit bonus on 6th of september. I played for a while and then I switched to slot i hadnt tried before called " ...

PlayGrand Casino - Issues with verification and max cash-out

hi! I registered at this casino in March 2016, made a deposit of $ 150 and received a bonus on your first deposit, lost. Then he made a deposit ...

Florijn Casino - Unfairly accusing me in terms breach

I joined Florijn casino on 28.8, deposited 200 and got a bonus of 300. I played the slot Secret of the Stones and was lucky enough to get a balance of ...

VoltCasino - Bonus not given as promised

I made a deposit of 10 euros at this site and was promised the 200 % bonus. I had to press the "claim" button, so i did. The only amount that is in my ...

Spin Station Casino - Won't pay legitimate winnings

I have 4000 euros won in this casino at 31-8-2016 Several times, said the casino by email and chat the went to pay, but still they did not. At 2-9 ...

Staybet Casino - Confiscated winnings and denied to provide complete information

Hello. This casino confiscated 950 euros from me. The reason is that I made one bet over their limit. I told them that this can't be true cause I auto ...

Red Star Casino - Terrible miscommunication on a bonus cancellation

Hello! I got some weird situation with restar casino. I registered there made deposit of 1000 russian rubles and took bonus of 100%,so received 1000 ...

Crazy Casino - Declined to pay my withdrawal

I made a deposited without asking for any bonus. Somehow while i was playing, they said they added a bonus of €3 into my balance, which i didn't ...

Queen Vegas Casino - Stolen winning

After wagering bonus, when money already become real, I placed bets more than 10% from issued bonus, they told me that I breached rules(It's not true ...

Crazy Casino - Bonus wagering on NetEnt slots now allowed?!

Hi. Before I created an account on Crazy Casino I read through their terms and conditions because I wanted to be sure that I could wager the bonus ...

BitStarz Casino - Hypocritical application of the rules!

Hi. I singed up with bitstarz on Aug 31 2016. I was motivated by the 20 free spins. It's hard to pass up. However I continued to learn more about it ...

LimoPlay Casino - Misleading info on claiming Tuesday free spins

So I joined Limoplay and had been regularly depositing and playing there for a few weeks when I checked out the promotions page and discovered they ...

Gala Bingo Slots Casino - Stuck bonus, poor support

I have received a deposit bonus on the 20th of may. I have played the bonus and some of my money and later withdrawn. Normally a withdrawal cancels ...

Jetbull Casino - Unfairly confiscated legitimate winnings upon migrating my account from another Every Matrix casino

On 7th June I signed up to Favour it casino - part of the EveryMatrix Group and a sister site of Jetbull. Before I was allowed to make my first ...

LuckLand Casino - Refusing to pay due to unjustified accusations of 'irregular playing pattern'

I am disappointed at Luckland Casino because they blocked my account after I won a big amount of money (6k aud) using their welcome bonus. I have ...

Betchan Casino - Forfeited unjustly my 259€ winnings

Hi. I got a 50% bonus offer from Betchan casino. I deposited 50€ on 8/8 and received a 25€ bonus. I started playing TXS Hold'em Professional ...

BGO Casino - Declined payment of winnings, no proof of bonus violation presented

BGO declined payment of £1900 & £400 winnings citing infringement of bonus rules, i.e.wagers of larger than £10.00. I disputed that and requested ...

Vegas Crest Casino - Stolen bonus winnings, bonus terms violation not proven nor explained

On 26th of May I signed up to Vegas Crest and deposited $500 for a 250% welcome bonus. I won approximately 9000 playing Rook's Revenge. When I tried ...

Slotobank Casino - Bonus taken away unfairly!

i did register on slotobankcasino (26/07/2016 19:18:19) . And i did make my first deposit. so i did get my first deposit bonus.. I started to play and ...

Codeta Casino - Unfairly confiscated my winnings

I got a 50 swedish kr bonus to use in the live casino, I jumped into the roulette tables won the ammount over 400 kr, around 41 euros, now I bet 6 -10 ...

NetBet Casino - Removed my balance prior to completion of wagering requirement

I receieved an email stating that if I was to deposit in Netbet casino, I would receive a 100% deposit match. I proceeded to deposit £75 the same ...

Guts Casino - Wasn't given the 250% LIFTOFF bonus!

My account is Jmeister and I received a text message from Guts Casino about a 250% match bonus using code "LIFTOFF". After making a $50 deposit using ...

Bahabet Casino - Bonus not given to me

I made deposit It was clear 50% cash back bonus the following Friday Yesterday was the following Friday Nothing Up yo 88 emails now No ...

Cloudbet Casino - Loyalty Points Never Released, Support Unresponsive

I have accumulated more than 45,000 loyalty points at Cloudbet. Their terms and conditions state that for every 800 loyalty points accumulated, I will ...