Bonus Issues - Page 28

Casino Cruise - Unfair Confiscation of 120.300 Euro of Legitimate Wins!

I am high roller and Royal VIP at the CasinoCruise since beginning of the year. At May 17th 2016 i lost 12.500 Euro which i deposited. After that i ...

777 Casino - Winnings confiscated without any reason explained

I took part in 777Casino welcome offer on the 31st of May this year. It was the £21 and £200 free play offer. From this I ended up with around £156 ...

Chance Hill Casino - Unfair confiscation based on ridiculous reason

Hello! Got some situation on chance hill casino what made me very disappointed. Yesterday i decided to choose some new casino for me,cuz my favorites ...

21 Casino - Live support gave wrong info about a current bonus offer

Hi, i was asking live support in this casino if i make 20 euros deposit, they give me 221 spins on any netent game what i have read on network, ...

Hertat Casino - Declined payment despite following their terms

Dear AskGambelrs I made a complaint about Hertat 2-3 days ago but it was not published yet to due to lack of information. Here is more details ...

GalaxyPig Casino - Misleading bonus terms

Made a 15 euro deposit to get the 100% match bonus. Bonus amount was locked, live chat was unavailable so figured I need to play my deposit first ...

Trada Casino - Account closure, wrongfully accused for "Fraudulent activity"

Registered account, played some slots, have some luck to hit 4068 €. After that verified account. Few days after I pass verification, I received ...

PlayHippo Casino - Free spins winnings gone due to some glitch, no one is wiling to help

I have small problem with Playhippo casino. I have made deposit on 2016 05 21 with offer of free spins on Mega fortune game. I have got them and won ...

PlayHippo Casino - Does not stick to its own terms!

31/05 I was browsing, stumbled on Playhippo and looked at the bonus terms (see attachment). In particular, term 4 states "Certain games contribute ...

BetChain Casino - Unresponsive Support and Missed Bonuses

So I have written through the site and direct to BetChain support email 8 times now. No response in almost two days from them. Their live chat is ...

Euromoon Casino - Cancelled both of my 100 euros withdrawals without a valid reason

I won around 150 euros with my welcome free spins. I was only able to withdraw 100 euros, because of their cash out restriction for no deposit bonuses ...

Rich Casino - Suspicious Bonus Wagering Requirements

I have been trying to inquire about my bonus furfilment and it keeps going up. I have asked for a place on the site where I can check my bonus myself ...

BGO Casino - Unfairly confiscated £190 due to 14p balance?

I'm compelled to complain her for others to see, personally I think it's scandalous and would love to see BGO respond. Yesterday I decided to try my ...

Redbet Casino - Voided 190 Euro winning and closed my account without any reason!

Yesterday I had created a account with RedBet Casino after seen very good reviews on this forum and decided to play after 20 Euro deposit. Firstly, ...

Get Lucky Casino - Refusing to credit my Welcome Bonus

Tried to deposit £100 on my credit card ..would not accept so rang up my card issuer who authorrised it ...sorted that out ..then put money on with ...

Grosvenor Casino - Bonus not paid, no reply to numerous emails and chat

Grosvenor are normally great at paying bonuses and have low wagering rates in order to be award bonuses which is why i use them so much. I ...

Real Deal Bet Casino - Crediting non-requested and unwanted bonuses to prevent withdrawal

Hi, My name is < full name removed >. Recently I had created account with Real Deal Bet Casino and claim the bonus code 300PUNCH. So, I got 200% ...

Winner Casino - Unfairly seized £25,700

On 18/04/2016 Winnercasino ran a super Mondays bonus offer, where they give 3 reloads of max £300 for 70 80 and 90%. I had only opened my account a ...

Play Fortuna Casino - Misleading Information For Several Bonuses

First of all I'd like to say. This is the worst casino I have ever played online and I cannot believe that it isn't black listed & has a rating. * ...

Royal Panda Casino - Failed to stick to their own VIP benefits promises

This casino upgraded my account to VIP, level offered me so much promotions just as cash back of 10% and random dropins of 100 pounds in my account. ...

Casino Adrenaline - Withdrawal been declined unjustly

Friday, May 13th, I deposit 25 Euro to Casino Adrenaline and the casino added a bonus to my balance. I ve played three video slots for several hours ...

7 Sultans Casino - Refusing me promised bonus after I made my deposit

They first gave me 50% deposit bonus up to 1000SEK in the chat. After my deposit she told me that she added the bonus. So I closed the chat and ...

Deuce Club Casino - Applying retrospectively a change in their bonus terms

I played there in June 2015. I saved the terms and chat transcript saying all games can be played and completed all necessary requirements. I won ...

Guts Casino - $5000 usd Withdrawal declined

I received an email stating: David (Guts Customer Support) 5 May, 16:13 Hi Byron, I am contacting you to inform you that ...

Crazy Spins Casino - Bonus not credited as advertised, no response from support!

made deposit ($20) and did not receive %200 match as advertised. should have trusted instincts as had not received no dep spins either. i have msgd ...

BGO Casino - Cutting withdrawal due to unjustified accusations of bonus terms violation

I received the following email from the casinoHi Lee,I am emailing you today in relation to your recent request to withdraw funds following the ...

Anna Casino - FS win removed unfairly after withdrawal

I received 30 FS on Jimi Hendrix slot and did meet the requirements for a withdrawal. After the withdrawal they rolled back the money to my casino ...

b-Bets Casino - Voided winning claiming I did not fulfill wagering within 30 days

I played this casino during the latter part of lst year. Took the 400% bonus and wagered it thru within a few days. I know because I checked the ...