Bonus Issues - Page 28

Osiris Casino - Confiscated 950$ in bonus winning citing terms violation that never happened

I had played through my 300 Euro bonus and when I requested a withdrawal I was informed after a couple of days waiting and lots of mails advertising ...

Chance Hill Casino - Withdrawal Refused & Funds Confiscated Without Valid Reason

Hi, I have recently had a withdrawal refused from Chance Hill Casino and they have confiscated my winnings. They have claimed 'bonus abuse' for a * ...

Majestic Slots Casino - Not paying legitimate €10,000 winnings

I have registered at Majestic slots over a month ago. I took their welcome bonus offer which they grant upon registration; only part 1. I had a ...

Betchan Casino - Confiscated 1308€ winnings due to misleading advisory

I deposited 100€ and took a 100% deposit bonus on 6th of september. I played for a while and then I switched to slot i hadnt tried before called " ...

PlayGrand Casino - Issues with verification and max cash-out

hi! I registered at this casino in March 2016, made a deposit of $ 150 and received a bonus on your first deposit, lost. Then he made a deposit ...

Florijn Casino - Unfairly accusing me in terms breach

I joined Florijn casino on 28.8, deposited 200 and got a bonus of 300. I played the slot Secret of the Stones and was lucky enough to get a balance of ...

VoltCasino - Bonus not given as promised

I made a deposit of 10 euros at this site and was promised the 200 % bonus. I had to press the "claim" button, so i did. The only amount that is in my ...

Spin Station Casino - Won't pay legitimate winnings

I have 4000 euros won in this casino at 31-8-2016 Several times, said the casino by email and chat the went to pay, but still they did not. At 2-9 ...

Staybet Casino - Confiscated winnings and denied to provide complete information

Hello. This casino confiscated 950 euros from me. The reason is that I made one bet over their limit. I told them that this can't be true cause I auto ...

Red Star Casino - Terrible miscommunication on a bonus cancellation

Hello! I got some weird situation with restar casino. I registered there made deposit of 1000 russian rubles and took bonus of 100%,so received 1000 ...

Crazy Casino - Declined to pay my withdrawal

I made a deposited without asking for any bonus. Somehow while i was playing, they said they added a bonus of €3 into my balance, which i didn't ...

Queen Vegas Casino - Stolen winning

After wagering bonus, when money already become real, I placed bets more than 10% from issued bonus, they told me that I breached rules(It's not true ...

Crazy Casino - Bonus wagering on NetEnt slots now allowed?!

Hi. Before I created an account on Crazy Casino I read through their terms and conditions because I wanted to be sure that I could wager the bonus ...

BitStarz Casino - Hypocritical application of the rules!

Hi. I singed up with bitstarz on Aug 31 2016. I was motivated by the 20 free spins. It's hard to pass up. However I continued to learn more about it ...

LimoPlay Casino - Misleading info on claiming Tuesday free spins

So I joined Limoplay and had been regularly depositing and playing there for a few weeks when I checked out the promotions page and discovered they ...

Gala Bingo Slots Casino - Stuck bonus, poor support

I have received a deposit bonus on the 20th of may. I have played the bonus and some of my money and later withdrawn. Normally a withdrawal cancels ...

Jetbull Casino - Unfairly confiscated legitimate winnings upon migrating my account from another Every Matrix casino

On 7th June I signed up to Favour it casino - part of the EveryMatrix Group and a sister site of Jetbull. Before I was allowed to make my first ...

LuckLand Casino - Refusing to pay due to unjustified accusations of 'irregular playing pattern'

I am disappointed at Luckland Casino because they blocked my account after I won a big amount of money (6k aud) using their welcome bonus. I have ...

Betchan Casino - Forfeited unjustly my 259€ winnings

Hi. I got a 50% bonus offer from Betchan casino. I deposited 50€ on 8/8 and received a 25€ bonus. I started playing TXS Hold'em Professional ...

BGO Casino - Declined payment of winnings, no proof of bonus violation presented

BGO declined payment of £1900 & £400 winnings citing infringement of bonus rules, i.e.wagers of larger than £10.00. I disputed that and requested ...

Vegas Crest Casino - Stolen bonus winnings, bonus terms violation not proven nor explained

On 26th of May I signed up to Vegas Crest and deposited $500 for a 250% welcome bonus. I won approximately 9000 playing Rook's Revenge. When I tried ...

Slotobank Casino - Bonus taken away unfairly!

i did register on slotobankcasino (26/07/2016 19:18:19) . And i did make my first deposit. so i did get my first deposit bonus.. I started to play and ...

Codeta Casino - Unfairly confiscated my winnings

I got a 50 swedish kr bonus to use in the live casino, I jumped into the roulette tables won the ammount over 400 kr, around 41 euros, now I bet 6 -10 ...

NetBet Casino - Removed my balance prior to completion of wagering requirement

I receieved an email stating that if I was to deposit in Netbet casino, I would receive a 100% deposit match. I proceeded to deposit £75 the same ...

Guts Casino - Wasn't given the 250% LIFTOFF bonus!

My account is Jmeister and I received a text message from Guts Casino about a 250% match bonus using code "LIFTOFF". After making a $50 deposit using ...

Bahabet Casino - Bonus not given to me

I made deposit It was clear 50% cash back bonus the following Friday Yesterday was the following Friday Nothing Up yo 88 emails now No ...

Cloudbet Casino - Loyalty Points Never Released, Support Unresponsive

I have accumulated more than 45,000 loyalty points at Cloudbet. Their terms and conditions state that for every 800 loyalty points accumulated, I will ...

Osiris Casino - €1000 confiscated due to wrongfully applying their own terms

My complaint consists of three parts. 1) they didn't respect my choice of closing account immediately, but stalled it, so lost more. Asked it on chat ...