Bonus Issues - Page 28

Osiris Casino - €1000 confiscated due to wrongfully applying their own terms

My complaint consists of three parts. 1) they didn't respect my choice of closing account immediately, but stalled it, so lost more. Asked it on chat ...

Almighty Vikings Casino - Want the Deposit Bonus Removed, but no Chat or Email support

I depositer 150 EUR and they give me a 75 EU bonus. I dont want it. The live chat didnt respond in 2 days and no email answer. No one exist on ...

Parklane Casino - Payment declined due to bogus terms violation

I made a €32 deposit and received bonuses of €52.80 so I started of with €84.80, I make the huge wagering req and am able to hit the withdrawal ...

SinCity Casino - Refusing to give free spins

Just want to make people aware about this casino. On their promotions page is says you will receive a 75% bonus and 30 free spins on Gonzos Quest. So ...

WinTingo Casino - Did not receive free spins with deposit

So the sign up bonus with wintingo is you get 50 free spins on Avalon with the code Avalon50M. I deposited 25$ and never received my free spins. I ...

Cloudbet Casino - Bonuses never released

Attached is screenshot of my dashboard where it shows i have accumulated 8450 loyalty points with cloudbet. The other screenshot shows their loyalty ...

21 Dukes Casino - False advertising, poor support

I received an email from a couple casinos today with a name game. Where if I clicked on the link and guessed the name of the slot game I would receive ...

Almighty Vikings Casino - AskGamblers Exclusive bonus not given

Hi, signed up to this casino because of the exclusive bonus I seen on ASKGAMBLERS site, the 150% and 50 free spins on wild rockets, made my first ...

LeoVegas Casino - Refusing to honor a bonus

Hi i recieved an email stating that i had 200 free spins and $700 bonus if i joined. I did and asked, they wanted a screenshot which i sent. I key ...

WinTingo Casino - Social Media promotions not honoured

WinTingo operates a number of social media accounts, including Facebook and Twitter, where they offer deposit bonuses of free spins or matches, but ...

Hello! Casino - Unfair confiscation of legitimate winnings

I was looking for play a new casino and i found Hello Casino. I saw they had a very nice welcome bonus offer, 200% up to 1000 kr. I deposit 500 and ...

777 Casino - Account closed and winnings withheld with no further explanations and proofs

Last month I joined 777 Casino and played their £21 no deposit bonus on which I busted out. I was then offered a 100% deposit match type bonus and I ...

Casino Cruise - Unfair Confiscation of 120.300 Euro of Legitimate Wins!

I am high roller and Royal VIP at the CasinoCruise since beginning of the year. At May 17th 2016 i lost 12.500 Euro which i deposited. After that i ...

777 Casino - Winnings confiscated without any reason explained

I took part in 777Casino welcome offer on the 31st of May this year. It was the £21 and £200 free play offer. From this I ended up with around £156 ...

Chance Hill Casino - Unfair confiscation based on ridiculous reason

Hello! Got some situation on chance hill casino what made me very disappointed. Yesterday i decided to choose some new casino for me,cuz my favorites ...

21 Casino - Live support gave wrong info about a current bonus offer

Hi, i was asking live support in this casino if i make 20 euros deposit, they give me 221 spins on any netent game what i have read on network, ...

Hertat Casino - Declined payment despite following their terms

Dear AskGambelrs I made a complaint about Hertat 2-3 days ago but it was not published yet to due to lack of information. Here is more details ...

GalaxyPig Casino - Misleading bonus terms

Made a 15 euro deposit to get the 100% match bonus. Bonus amount was locked, live chat was unavailable so figured I need to play my deposit first ...

Trada Casino - Account closure, wrongfully accused for "Fraudulent activity"

Registered account, played some slots, have some luck to hit 4068 €. After that verified account. Few days after I pass verification, I received ...

PlayHippo Casino - Free spins winnings gone due to some glitch, no one is wiling to help

I have small problem with Playhippo casino. I have made deposit on 2016 05 21 with offer of free spins on Mega fortune game. I have got them and won ...

PlayHippo Casino - Does not stick to its own terms!

31/05 I was browsing, stumbled on Playhippo and looked at the bonus terms (see attachment). In particular, term 4 states "Certain games contribute ...

BetChain Casino - Unresponsive Support and Missed Bonuses

So I have written through the site and direct to BetChain support email 8 times now. No response in almost two days from them. Their live chat is ...

Euromoon Casino - Cancelled both of my 100 euros withdrawals without a valid reason

I won around 150 euros with my welcome free spins. I was only able to withdraw 100 euros, because of their cash out restriction for no deposit bonuses ...

Rich Casino - Suspicious Bonus Wagering Requirements

I have been trying to inquire about my bonus furfilment and it keeps going up. I have asked for a place on the site where I can check my bonus myself ...

BGO Casino - Unfairly confiscated £190 due to 14p balance?

I'm compelled to complain her for others to see, personally I think it's scandalous and would love to see BGO respond. Yesterday I decided to try my ...

Redbet Casino - Voided 190 Euro winning and closed my account without any reason!

Yesterday I had created a account with RedBet Casino after seen very good reviews on this forum and decided to play after 20 Euro deposit. Firstly, ...

Get Lucky Casino - Refusing to credit my Welcome Bonus

Tried to deposit £100 on my credit card ..would not accept so rang up my card issuer who authorrised it ...sorted that out ..then put money on with ...

Grosvenor Casino - Bonus not paid, no reply to numerous emails and chat

Grosvenor are normally great at paying bonuses and have low wagering rates in order to be award bonuses which is why i use them so much. I ...