Resolved
Resolved
iNetBet Casino - Declined my withdrawal due violation of terms for a bonus I have already wagered successfully
Deposited $50 on Inetbet Casino on 7/1/2015 and used a casino code V8KP8, which is a match bonus of 50%. So I started playing with $75. I won a couple ...
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kr1,037
Resolved
PlayHippo Casino - Support lied in chat and removed whole amount
Well,,, this is not nice.. I took a 100% welcome bonus on P-Hippo..and deposited 100 sek ( 10 €) and recived 100% bonus After a while i had 1037 ...
Unresolved
€25,000
Unresolved
KingPlayer Casino - Won't Pay 25,000 EUR
I played there of the first time and deposited 300 to receive 300 bonus. I followed the rules and managed to win 25,000 EUR. They ignored me when ...
Unresolved
£5,000
Unresolved
Casino On Net - Bonus expired whilst account being left frozen from them purposely
Hi , I opened a casino on net net account and recieved the welcome bonus and managed to win 5000gbp. Happy days. My account was duly suspended and I ...
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Resolved
Buzz Slots Casino - Missing Freespins
hello buzzslots casinoi deposited 25 eur to get the extra 60 freespins on tornado farm escape but only got 20.i wrote 3 mails to [email protected] ...
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£100
Resolved
Casino770 - Shocking customer service
I originally signed up for Casino770 when I saw it advertised as having a £10 no deposit bonus. I played through the 30x wagering requirements and ...
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£25
Resolved
Smart Live Casino - £25 vip roulette refund not given
There was a £25 risk free vip roulette offer over the weekend which I took part in. I did not receive the promised £25 refund and live chat cut me ...
Unresolved
Unresolved
Casino Royal Club - Bonus given and then changed terms
I was offered a promotion last night by David to play with 100 dollar deposit and he would give me 666 bonus and the playthrough was 30x or 22,980. I ...
Unresolved
€1,000
Unresolved
BGO Casino - Cancelled my withdrawal due to wrong accusation of bonus terms violation
I deposited 20 and got 20 bonus. The wagering requirements was 400. I wagered with no problem then got it up to 1700 there abouts and went up and down ...
Resolved
Resolved
All Jackpots Casino - Deposit bonus not honored as promised
I received an email from all jackpots saying ...Andrew depoist now and you will receive 150% bonus and if thats not enough i.ll throw in an extra $10 ...
Unresolved
Unresolved
Platinum Play Casino - Refusing to remove a bonus issued without my consent
Hi I was playing yesterday and had some good wins. I was playing a game called Ariana and during the games I completed an achievement by getting jacks ...
Resolved
Resolved
Casino Adrenaline did not pay my winnings
I put 20 euros in Casino Adrenaline and received a 100 percent bonus. I started with 40 euros and turned the required rollover was 500. I requested ...
Resolved
Resolved
Roxy Palace Casino - Free Spins Not Credited as Promised
On Wednesday 20th may 2015 received email offering 50 spins on Break Away after $20 deposit has been made. Was not credited. Live support cut me off, ...
Resolved
€960
Resolved
Golden Lady Casino - Bonus removed due to fraudulent delay tactics on behalf the casino!
I like the Rival Casinos and I am a frequent player in these casinos. I am a good customer. I don’t understand why certain casinos loose potential ...
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kr1,750
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Slots Magic Casino - Unfair confiscation of legitimate winnings
Last week i deposited with a deposit bonus of 50% and played with it. It was around 850 sek in bonus. I did not realise but i was only allowed to bet ...
Resolved
£20
Resolved
7Regal Casino - 100% 1st deposit bonus not credited
I registered via the link from this website after seeing the 100% bonus and checked the terms and conditions and made a deposit of 20GBP not realizing ...
Resolved
€400
Resolved
21 Dukes Casino - Not respecting the rules of its own bonus terms and conditions
Hello I made a $ 50 deposit with a 500% bonus to be a starting balance to £ 300 I ask before you deposit and play if playtrough is 25 times as is ...
Unresolved
$20,000
Unresolved
Vegas Winner Casino - $20000 removed from account
I deposited $100 and was given a bonus of $200. I played various slot games and blackjack as well. Today I got my balance up to just short of $20000 ...
Unresolved
£6,189
Unresolved
Vortex Casino - Unjustified confiscation of winnings
Dear Complaints Department I won money on Vortex Casino (£6,189) and they have confiscated it. I feel cheated in a big way. I want to have my £6189 ...
Unresolved
R20,000
Unresolved
Vortex Casino - Won't pay legitimate winnings
i made a deposit at the casino without taking any bonuses,won 20 000 zar on slots,withdraw my winnings,the casino requested security documents which i ...
Resolved
€20
Resolved
Slotobank Casino - Voided legitimate winnings, refused to provide evidence
I have played at slotobank , true an e-mail that i got i took a bonus at the casino ... put in 20 euro and you will get 20 euro . so far so good , i ...
Resolved
Resolved
Lucky247 Casino - Bonus not given as promised, extremely poor service
I joined lucky247 back in 2012 when it first opened, and had till recent developments with the UK market overlooked them in terms of depositing, I ...
Resolved
Resolved
Tropezia Palace Casino - Applied unjustified cap on my winnings
I deposited 200 and received a 100 bonus from this site. In their terms they say that there is a 20x bonus cap on my winnings if I play with a free ...
Unresolved
€200
Unresolved
Laromere Casino - Refusing to pay legitimate winnings!
On the 7th February i got email from laromere casino for 20 free spins on Magic Portals slot,so i did take their offer and play those 20 free spins ...
Resolved
Resolved
Challenge Casino - Refusing to credit bonus as promised
I had a mail from Challenge casino that my first deposit would be trippled. In chat I asked about it and it was confirmed (by Nora), the bonus would ...
Resolved
£100
Resolved
Super Casino removed all my winnings 1,000 with unjustified accusations!
Hello ! I'am complaining as I'm very upset about the service that SuperCasino have provided to me as they have removed all my winnings and i can see ...
Resolved
Resolved
Jackpot Grand Casino - Refused to payout $3,000 bonus amount given after going through play through amount required
So when i signed up on their website, and I had a couple questions about blackjack rules, so i started chatting with a representative and then they ...
Resolved
€60
Resolved
Sportingbet Casino - Bonus 400% not given
I searched the web to find best bonus to my 15€. So i found Sportingbet on an affilite link. I followed the link but it didnt work, i tried several ...