I did not get my winnings of €4100.
First of all I read the terms and conditions many times very carefully, I always do.
When I make the withdraw it takes a couple of days then I got a mail that says I breached the "terms and conditions" . They refer to a term that was not there when I read, accepted them and played the bonus. I looked for a date and time in the conditions to see when they were last changed, but there was no date anywhere. After some mail correspondence they put a date to the conditions. Through the correspondence it was obvious for me that they changed and did things throughout the way just so they don´t have to pay my winnings!
After this I did some research and found another player who a short time before me got the same email from the same site, hippozino has highlighted the same part in their terms with one difference. In the highlighted part in his mail one sentence was missing, exactly that part that they referred to in may mail that I have breached. So its very obvious that they changed it just to take my winnings away from me.
The term they referred to is the on below:
"£/$/€2 or 2% of the value of the bonus if you made a deposit via either Neteller or Skrill."
Just to be clear, I betted €4,5 through the hole wagering of the bonus but at that time the term above did not excist in the terms and conditions.
The attached pictures shows the email that the other player got from hippozino when he betted over €5, and the other picture shows the email that I got from hippozino shortly after when I betted €4,5. The difference is very clear. It shows that I was right about the part above missing. Pleas explain that to me or do the right thing and pay out my winnings that I earned fair without breaching the terms.