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€1,000
Resolved
77 Jackpot Casino - No one assisting with verification, unable to make a withdrawal
Hi! I sent all the verification documents and they said everything is ok and account verification takes 48 hours. So I have been waiting ...
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€189
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10Bet Casino - Arbitrary account closure and bonus cancellation
Hello, I have an account with 10bet for a few weeks and I have deposited over 1700€ to them and placed my bets with no problems. I received their ...
Unresolved
Unresolved
NikkiBET Casino - Account lockout, investigation pending for weeks
Hello! I opened the account in Nikkibet, replenished it through Neteller. Got a bonus, made a few bets. It was November 26th. The next day I was ...
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£1,900
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Sloty Casino - Still waiting for withdrawal after nearly 3 weeks & poor communication
Signed up to Sloty casino on November 20th and finished with a balance of £2,044 on their welcome offer, which I then withdrew £1,900 on November ...
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€1,827
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Rembrandt Casino - Two withdrawals approved, but not paid yet
Hi,Rembrandt Casino owes me 2 withdrawals and every time I email them or contact live chat they want me to submit credit card bank statements (which I ...
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$2,035
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Slots of Vegas Casino - Payments seriously overdue
I played using a bonus in September. I wagered and I was allowed to withdraw the funds. I made 4 withdrawals at the end of September , early October. ...
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$2,310
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Planet 7 Casino - Delayed $2,150 Payment
Looking for some help. I won $2500 on Planet 7's site. Payment was approved on 10/29/17 for $2150 (less bonus). It is now well past 30 days and still ...
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$2,479
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Dreams Casino - Non-payment of winnings
My withdrawal request for $2479 was approved on November 17, 2017 by Dreams Casino. I have not yet received this payment.......15 days have elapsed ...
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$1,000
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Ruby Slots Casino - Still waiting for payment of winnings
I submitted a withdrawal request for $1000 on Nov 4, 2017 and it was approved Nov 22, 2017 (11/22/2017 09:02 AM, Check Withdrawal Approved!, -$1,000. ...
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$2,500
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Planet 7 Casino - No payout despite ''escalation''
I submitted my withdrawal request in October of 2017. My withdrawal was approved on November 10, 2017. I have contacted chat on several occasions in ...
Unresolved
Unresolved
Noxwin Casino - Withdrawal pending for 2 weeks
I requested a payout for 7639,90 euro from my Noxwin-account at November 30th via Neteller. To this date, the withdrawal is still pending as " ...
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$1,293
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Planet 7 Casino - Here we go again - waiting months on two withdrawals
I have been waiting since October 22 for a withdrawal of $493.00 and then another withdrawal since November 7 for $800.00. Not exactly according to ...
Unresolved
$14,000
Unresolved
99 Slot Machines Casino - Troubles getting $14,000 payout
I have been trying to receive a payout from 99 Slot Machine Casino for 10 months. All the paper work was submitted and approved. They owe me around $ ...
Unresolved
Unresolved
Bet365 Casino -Closed my account without any further information.
I was playing on bet365 casino since 2-3 years now. all was perfectly fine. recently i also deposited again around 2000 euro and lost them during the ...
Unresolved
£2,000
Unresolved
Dr Vegas Casino - Unacceptable Withdrawal Processing Times
I was fortunate enough to win £2000 and requested a withdrawal of this amount on 27th November and it still hasn’t been processed. I have emailed ...
Resolved
Resolved
Betchan Casino - Confiscating $3000 in winnings claiming duplicate accounts despite my account being successfully verified prior that
Hello Ask-gamblers i really need your advise here.... Yesterday i deposited 45 dollars into betchan casino, i finished my wagering and ended up with ...
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BuranCasino - Intentionally stalling and mysteriously removing withdrawals
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£1,000
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Gala Casino - Two withdrawals placed on hold for no apparent reason
After making numerous deposits on this site and declining bonus's, I requested a withdrawal of £500 from my winnings on 29th Nov 2018. I was told ...
Resolved
€200
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African Palace Casino - Delayed withdrawal
The casino not paid my winnings !! They just keep me out !! They say there were so many withdrawals, so I'll be later on it !! my profit is ...
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$3,706
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Royal Panda Casino - Technical Issues Preventing Wire Withdrawal
Hi, Under normal circumstances, I would not be submitting a complaint about a simple matter such as "incorrect banking details" submitted for a ...
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€10,000
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Casino Cruise - Stalling verification and €10,000 withdrawal for over a week
Waiting for withdrawals since almost one week (In total 10.000€). After submitting details of my new creditcard - my account was already fully ...
Unresolved
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Unresolved
LeoVegas Casino - Suspending my account claiming multiple accounts, refusing to provide any evidence
In the ending of September 2017 i registered on LeoVegas. I made a deposit through Trustly, it was like 4000 SEK. I played mainly Live Roulette and ...
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Captain Jack Casino - Withdrawal and verification troubles with a small $100 payment
I was using a no deposit bonus code on captian jack casino. It was $100 cashout limit and i met all of the playthrough requirements. I live in the ...
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$3,000
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Raging Bull Casino - Withdrawal time frames not met
I am an US player. I did not deposit using a bonus for my winnings. I went through the verification process and have the emails from the casino ...
Unresolved
Unresolved
Ladbrokes Casino - Applying different bonus wagering requirements than advertised, refusing to solve the issue in a timely manner
I deposited into my Ladbrokes account on 07/12/17 and received a popup for me to either accept or decline a Casino bonus of 75% with 15 times wagering ...
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£3,800
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Sloty Casino - Delayed withdrawal still on pending
I won £3,800 last week and sent over my ID and documents, they were verified this Monday, straight away I tried to withdraw half of it (as I wasn't ...
Resolved
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Cool Cat Casino - Extremely long delay after funds approved for withdrawal
I have gone through all of the verification details and my withdrawal was approved on Sept. 6th 2017 and I still can't understand why it's delayed. I ...
Resolved
£2,295
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Sloty Casino - Withdrawal taking too long
i requested withdrawal via trustly direct to my bank via faster payment,the same way I deposited.these were made on the 29th nov.i also sent my ...