Rejected
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Rejected
PokerStars Casino - Account frozen then closed with vague explanation and without any further justification
So, I'm attempting this again, as there seems to be a misunderstanding as to what my is about. My complaint is that PokerStars Casino has closed my ...
Resolved
€2,705
Resolved
7BitCasino - Payment delayed for over a month
I registered on 7bit casino last month (February). After my first deposit I requested a withdrawal which was paid to me the very next day. I thought ...
Resolved
Resolved
Royal Panda Casino - Stalling verification, hiding behind KYC/AML regulation
I have enjoyed playing at Royal Panda (I will refer to them as RP going forward) for many months now, and found them to have a very fair bonus system ...
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$1,235
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Cool Cat Casino - Approved payout pending
Hi Team,I have the following approved payments pending for payout .I have opted bitcoin as payment method. I do remember Tawni from cool cat team is ...
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$485
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Cool Cat Casino - Waiting over a month for the payment of $485
I was excited when I first won at Cool cats casino, until I hit the withdrawal process. At first 2 weeks went by and i heard nothing, so I decided to ...
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€310
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Casino Sieger - Delayed payment after run around with verification
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$1,825
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Planet 7 Casino - Delayed $1,825 payment
I have been a vip status for th3 last few years and have been a loyal customer for years and I requested a withdraw after winning and reached ...
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€280
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NetBet Casino - Deposit of €280 simply missing
so yesterday i depositted a total of 525 EUR. i though i would have a nice play on a for me new casino. 245 was credited nicely. but i am still ...
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kr21,070
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Wild Tornado Casino - Changing bonus term and applying it retroactively
Yesterday I signed up at Wild Tornado Casino and wanted to play a little bit slots and took the bonus they have. I read all the rules they have and ...
Unresolved
£2,855
Unresolved
Get Lucky Casino - Refusing to pay out my winnings, refusing to give any clear answers regarding the money confiscation and account closure
So I registered to GetLucky about 4 months ago to have some fun, luckily I came out with a great winning(£2k+) after I finished the wagering of the ...
Resolved
Resolved
Grande Vegas Casino - Confirmed Litecoin transaction not credited in account
I made a Litecoin deposit at Grande Vegas casino more than 2 days ago and I still have not received credit in my account. The chat agent told me they ...
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kr0
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Sloty Casino - Refused payout due to false accusations
I deposited 1000 sek (100e) got 100% bonus , Wager it all and ended up having about 9400 sek, Ive been playing alot of bonus so i made sure i didn't ...
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$1,644
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Planet 7 Casino - Payments delay past stated time
I have been a loyal customer for almost two years.. I have had all document and paperwork verified already.. I have even received a payment from ...
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$2,500
Resolved
Silver Oak Casino - Slow pay again and lack of definitive response
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Resolved
€350
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Mr Green Casino - Delayed payment and no further help from the support
Dear Sir or Madam, unfortunately I´ve made a bad experience with Mr. Green in the past two weeks. I applied for a payout of 350 Euro. On the ...
Resolved
€2,000
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Slot Planet Casino - Stalling €2,000 refund with absurd tactics
I made the grave mistake in joining SlotPlanet.com on the 6th of March 2018. Here is what happened: 1) I deposited 40,000Kr (€4,000) in a few ...
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£10,000
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VegasHero Casino - Broken payment promises, still owed over £25,000
I have had several wins, one of which was a jackpot but they are hiding behind a withdrawal limit and had agreed to payout £2,000 every two days but ...
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MalinaCasino - Suspending account to delay crediting a promised bonus
Hello, I am a longtime customer of Malina Casino and have made several deposits and withdrawals. I got a bonus offer from them 11/03/2018 of a 100% up ...
Resolved
€3,550
Resolved
7BitCasino - Withdrawal of €3550 has been missing
I registered on 7bit Casino on Feb 05 2018. After losing my first 3 deposit I had an huge win the fourth time around and ended up with a balance of ...
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$1,825
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Grand Fortune Casino - Delayed payment of $1,900 winnings
I requested a withdrawal of $1900 on 20/02/2018 and it’s still in the pending/requested stage. I’ve sent all documents and they’ve been checked ...
Resolved
Resolved
Playamo Casino - Tournament Prize Spins Never Given
I came in 113th place in a tournament at Playamo.com. I received an email stating that I had won 30 spins for said placement. I logged in to playamo ...
Resolved
£175
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PokerStars Casino - Frozen Account for No Reason
I joined Pokerstars on 11 March and deposited monies into the account. I tried to do a deposit wit ha bonus code but it never worked and thought ...
Resolved
Resolved
24Bettle Casino - Account closed due unjustified accusations, rest of my winnings confiscated
On 18 April 2017 I made my sign up and deposit 110 via skrill for the welcome bonus casino had. I was winning 3435 euros, while I was playing slots ...
Resolved
$10,000
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Slots of Vegas Casino - Delayed Payment & Change of Payment Method
Hello - I won $10,000 playing at Slots of Vegas Casino. I made all of my withdrawals on 2/4/2018 and on 2/16/2018 the casino changed one of my ...
Resolved
BTC5
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Cloudbet Casino - 4.99 Bitcoin Payment Delayed Over 5 Days
Its been 5 days already since i process my withdrawals. At first i understand if it will take like 2days. But as a player/customer its kinda ...
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$2,623
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GTbets Casino - Payment not received after 12 business days
Hi, I made a withdrawal from GTBets.eu on the 24th February 2018 and it was processed on the 26th February 2018. The withdrawal amount is USD $2, ...
Resolved
€300
Resolved
FavBet Casino - Stalling verification and payment
I live and i have regular residence permit in Belarus. i want play at casino i met some agency Favbet.com in around Minsk city. So i decided to play ...
Resolved
Resolved
PokerStars Casino - Blocked my account and ignoring my messages ever since
Hello, i’m from sweden. It's been 16days since Pokerstars froze my account, the 15th day since they stopped responding to my mails and it's been 11 ...