Unresolved
Unresolved
Ladbrokes Casino - Won't help investigating further a frozen game bonus feature round on Dragons Rising slot
I had been playing dragons rising on 10/01/18 when I got a bonus I played half way through and I got a visitor so I didn't pick up my phone until ...
Resolved
£250
Resolved
Power Spins Casino - Not paying winnings or refunding deposit
I self excluded from bgo after xmass.after losing alot on money so on fri 2nd Feb I came into money again and looked up non wagering sites and came ...
Resolved
Resolved
Planet 7 Casino - Continually Declining Payment
Over the course of a month, I've made several withdrawal attempts only to have them keep declining them. I keep getting that my documentation has not ...
Resolved
kr4,000
Resolved
Staybet Casino - Withdrawal delayed for over a month
I won 4000SEK in the first quarter of december and had to go through a verification process which i passed. Yet i tried to make a withdrawal 2 times ...
Resolved
BTC0
Resolved
Oshi Casino - Welcome deposit bonus not credited due to unjustified accusations
Hi, i am new to Oshi.io casino, i never deposited before, i signed up with 1 account and filled out 1 time in this account my personal info like my ...
Resolved
$600
Resolved
Sloto' Cash Casino - Check payment not honored
on 12/29/17 I requested a payout for $600 and was issued a check within 10 days. I immediately deposited the check into my bank account the same way ...
Unresolved
Unresolved
77 Jackpot Casino - Game crash during free spins in "Eye of Horus" not properly investigated
I'm from Germany and my schooling is 30 years back. Please understand if the grammar is not so good. However, I have made a great effort that the text ...
Resolved
Resolved
Bronze Casino - Won't close my account despite numerous requests and emails
Hi, I have been trying to close my account since 18. Jan. Their support email is really slow with answers and their live-chat can't do anything ...
Unresolved
€1,987
Unresolved
Staybet Casino - Applying terms in absurd way!
Hello! I would like to complain about the company Stay Gaming Group N.V. that operates and manages the gambling site www.staybet.com and uses ...
Resolved
€1,300
Resolved
Dunder Casino - Not accepting valid verification paperwork
Had a good run so cashed out 1300. Dunder ofcourse needed to verify the account and saw I was playing from another IP as I was with my parents while ...
Resolved
$8,290
Resolved
Cool Cat Casino - Payment delays for over $8000
Hello, I have used Askgamblers in the recent past to resolve a $35,000 nonpayment issue and was very happy with Tawni's assistance and would like to ...
Resolved
€0
Resolved
BonanzaGame Casino - Account blocked and winnings confiscated due to unjustified accusations
Hello, I made a sign up at Bonanza Casino, check for promotions and I saw that there are 3 welcome deposit bonuses to claim as a new customer. I ...
Unresolved
$5,000
Unresolved
Las Vegas USA Casino - Extremely slow payment processing
its just exhausting always talking to live chat and never getting any answers. i won money on dec 12th $5,000 i was notified on jan 11 to update my ...
Resolved
Resolved
Wintika Casino - Denied I have ever received free spins and played and won
I used bonus code ASKGWINF on sign up, screenshot attached as the url only refers to the $5 bonus https://www.askgamblers.com/bonus/no-deposit/wintika ...
Resolved
$561
Resolved
Rich Casino - Requested withdrawal of 3,000 CAD, received only 2,439
I withdraw 3000$ CAD and im happy about that but i just received 2439$ CAD can you help me for have my cash? the costumer services dont answer me and ...
Resolved
€2,000
Resolved
Betcart Casino - No access to my account & no chance to withdraw my balance
Hello, betcart stopped providing services to accounts registered in Austria in December. No problem, but unfortunately betcart also locked all ...
Rejected
£1,000
Rejected
Slotty Vegas Casino - Confiscated £500 due to unjustified accusations, won't listen to my explanation nor provide any details
I was playing on slotty vegas on Thurs 25th January. I very simply placed £500 of cash balance on Blackjack and won, giving me £1,000 balance. I ...
Unresolved
$8,000
Unresolved
Las Vegas USA Casino - Where’s my $8000 withdrawals
Hello, It’s been over a month since my request for 4 separate withdrawal requests for $2000 each. The finance department keeps telling me that it ...
Resolved
Resolved
SlotJoint Casino - Unjustified terms violation accusations followed by account closure
Jan 30, 13:14 CET Dear all, I have received your mail address from a relative, stating that AskGamblers could help me with a problem. Recently I have ...
Resolved
$1,500
Resolved
Silver Oak Casino - Delayed payment of $750 winnings
I submitted a withdrawal request for $750 on December 29,2017 from Silver Oak Casino and it was approved on January 5, 2018 (01/05/2018 06:23 AM, ...
Resolved
£22,000
Resolved
Spin Station Casino - Applying withdrawal limits not specified in their terms
I stumbled upon spin station through google, they had the games i like and so played for a while. This time i fortunately got lucky and won around £ ...
Resolved
$5,800
Resolved
Planet 7 Casino - $6,100 Winnings Delayed
I have a total of $6,100 in winnings. I was first told my documents were not complete when I had been on chat numerous times giving my reference ...
Resolved
$35,000
Resolved
Silver Oak Casino - Deleted Account, Zero Explanation Why
To Whom it may concern, My complaint against Silver Oak Casino has several different complaints , but the main complaint is that they shut my ...
Resolved
$100,000
Resolved
Planet 7 Casino - Multiple Approved Withdrawals Totaling $100,000 Still Pending
I submitted 40 separate withdrawal requests on the 5th of May each for $2500 for a total of $100,000. To date only 5 have been approved and I still ...
Resolved
$2,500
Resolved
Dreams Casino - Delayed approval and payment of a $2,500 withdrawal requested on 11/23/17
I have a 2500 US dollar withdrawal request pending on Dreams Casino since 11/23/17. Customer service has escalated many times and each time I am asked ...
Rejected
€3,750
Rejected
Playamo Casino - Delayed withdrawal and poor support
Hello, Two days ago i started at this online casino. After depositing some money i start winning some money. I decided to withdrawal my winnings. ...
Resolved
$31,500
Resolved
Dreams Casino - Delayed approval of payments totaling $12,500
I have 5 withdrawals of $2500 each pending, they are submitted on 2 ($2500) 9/19/17, 1 (2500) on 9/28/17. 1 ($2500) on 9/30/17 and 1 ($2500) on 10/15/ ...
Unresolved
€2,540
Unresolved
bet-at-home Casino - Account closure due to ''irregularities'' with my verification paperwork
On 19-12-2018 casino had a bonus of 100% up to 500. I made a deposit of 370 euros from my neteller account and got a bonus of 370. I played slot game ...