Complaint #1369
Planet 7 Casino
Payment delayed again
7 years ago
I have been an online poker player over a decades so when I get bored I do some spinning slots on the side, never even think I'm gonna win something but if it happens I don't want to get upset over it. And yet, this is what Planet7 will do to you. I have been down on this road with them 2 years ago right here on AskGamblers. This is second time I am trying to make a withdrawal with them and here I am again players. I hope that hints you something. I even said to the lady that solves problems for them, I hope I don't have to speak to her again. I gave them another chance after that, two years of constant deposits that go through flawlessly but now I am here again. Shame on me for giving second chances. In this case I am a donkey.
You ask yourself, all those deposits about 50 of it this year, just 5 this week " Your deposit to Planet7 has been processed successfully "
Then you try to make one withdrawal and you hit the wall. " Denied "
They asked me for the same account validation papers. Ok' np I'll do it. It was approved through HooYu. Then they asked me for the same two cards I use form. I sent them the same card form. Weird thing is. They already have those files. No one asks you for a thing when you give them money, but hey buddy we need to strip you down because you are taking money from us now. Ok no problem here you go you have all my clothes. And still nothing but bricks.
As a poker player I withdrew out more then 1000 times and in every poker room they only asked me to verify account once and it was on my first withdrawal everywhere. That's why I have a problem with these website when I know this is just their way to try to somehow rip you off your winnings. I would think think twice players before depositing to Planet7. I have two withdrawal requests and they are so small It's laughable they would make me go to this length to get my payout. I just had it with them. They are giving out instant cashouts in other casinos and this company is still trying to convince me that it takes 3 weeks to get a withdrawal through.
AskGamblers, thank you for letting me share my story again. I hope I was respectful enough for something who I doubt deserves any.
John
You ask yourself, all those deposits about 50 of it this year, just 5 this week " Your deposit to Planet7 has been processed successfully "
Then you try to make one withdrawal and you hit the wall. " Denied "
They asked me for the same account validation papers. Ok' np I'll do it. It was approved through HooYu. Then they asked me for the same two cards I use form. I sent them the same card form. Weird thing is. They already have those files. No one asks you for a thing when you give them money, but hey buddy we need to strip you down because you are taking money from us now. Ok no problem here you go you have all my clothes. And still nothing but bricks.
As a poker player I withdrew out more then 1000 times and in every poker room they only asked me to verify account once and it was on my first withdrawal everywhere. That's why I have a problem with these website when I know this is just their way to try to somehow rip you off your winnings. I would think think twice players before depositing to Planet7. I have two withdrawal requests and they are so small It's laughable they would make me go to this length to get my payout. I just had it with them. They are giving out instant cashouts in other casinos and this company is still trying to convince me that it takes 3 weeks to get a withdrawal through.
AskGamblers, thank you for letting me share my story again. I hope I was respectful enough for something who I doubt deserves any.
John
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