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mBit Casino - Bitcoin payment delayed

RESOLVED
Complaint Info
Disputed casino mBit Casino
Reason Delayed payment
Amount BTC 0.05
Posted on November 30, 2018

I deposited .02 btc in mbit casino and started playing. I won some money and my balance reached .047 btc. Just to check the payout time i made withdrawal request of .02 btc. Therafter i got a mail saying i have to complete 3x wager.. which is i understand. I played some more again i won and completed the 3x wager. Again requested withdrawal for .05 btc. Review of mbit on askgambler states 0 to 2 hour withdrawal to ewallets. Its been more than 12 hours and still waiting for my money. Mailed mbit 3 times but no reply. Please help.

Posted on November 30, 2018

Dear askgambler

I have cancelled the withdrawal request at mbit casino. Thankyou.

Posted on November 30, 2018

Hi Sun,

Thanks so much for posting and giving us the opportunity to fix this for you.

It took me a while to locate your account as we don't have any withdrawals pending, in fact, we make it our mission to pay the biggest jackpots the fastest.

Everything is fine on your account. You currently have a large bonus on your balance, once the wager is completed on your bonus then you can request the cashout as normal.



Kindest Regards,
mBit Casino

AskGamblers
Posted on November 30, 2018

Dear @Sun,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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