Ag Awards
Notifications
Login

Old Havana Casino - Giving me hard time withdrawing

UNRESOLVED
WaroftheGods Canada
Posted on December 1, 2018

I recently registered here using a no deposit registration code for 20$. I played, I met the 1200$ wagering requirements, and got the max cashout limit of 50$ . Upon my withdrawal attempt , is when I came across the casinos minimum withdrawal limit of 150$. Why have bonuses with a max cashout that's lower then your minimum cashout limit. The finance department told me in order to cash out the 50$ that I would have to deposit 120$ then make a withdrawal request again.
I then asked if I had to play through my deposit once through at least or just follow his previous instructions to deposit them just cash out in order to pocket that 50$. He then tells me I have to play through my 120$ deposit a total of 5X before I am able to request a withdrawl.This entire experience there seems shady and deceptive to me. I didnt break any terms & conditions to the best of my knowledge, and I just wish they would recognize the accomplishment of meeting the wagering requirements and got to the max cash out limit, and just let me withdrawal my winnings.

WaroftheGods Canada
Posted on December 1, 2018

The max cashout limit on that bonus is 50$ not 150$

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy