Resolved
£2,000
Resolved
Sloty Casino - 2 weeks later still no sign of my money
After winning £2000 on sloty I was over the moon but then quickly changed when my account was immediately blocked after withdrawl I spent a week ...
Resolved
£200
Resolved
LeoVegas Casino - Won’t pay winnings or refund deposits
Created an account with Leo Vegas using all my correct original details, before making any deposits i verified my account by uploading a full front ...
Resolved
$4,800
Resolved
Captain Jack Casino - Again delaying approval and payment of $4,800 withdrawals
hello. I have a $4800 withdrawal pending since 4/23/18 , have my documents verified and when I checked with live chat a couple of times already was ...
Resolved
$375
Resolved
Planet 7 Casino - Delayed $375 Payment
Hello I requested a withdrawal on April 16 and it was approved for $375 on April 24. It is now May 22 and no money. I keep being told any day now ...
Unresolved
€1,500
Unresolved
Atlantic Spins Casino - Stalling 1,500 EUR withdrawal intentionally
Hello.I have a deposit in this casino and won 1500 euros . I sent the necessary documents. Online chat promised me to check in 48 hours. When the time ...
Resolved
$276
Resolved
Exclusive Casino - Took more money out of my account than I authorized and isn't returning my refund after locking my account for absolutely no reason
I accidently put $283 in the deposit amount exclusive took out $301 from my account but only credited my casino fund $283 I asked for a refund and ...
Resolved
£933
Resolved
Dr Vegas Casino - Withdrawal delayed nearly 3 weeks
Hi, I made a withdrawal of £933 on the first of may, unfortunately I’m still waiting for my withdrawal being approved, I’ve contacted the live ...
Resolved
£1,112
Resolved
Unibet Casino - Account closed and winnings confiscated with no explanation
I won the sum of 1112 GBP. I was asked to send in proof of address and proof of identity which I done. As I heard nothing back from Unibet I spoke to ...
Resolved
Resolved
Tipbet Casino - Non payment of €5300, ''investigation'' still pending after 7.5 months
I opened account on tipbet.com and deposited €300 in April 2017. I deposited again and played on blackjack and wagered a few bets on tennis from May ...
Resolved
Resolved
Desert Nights Casino - Wont give the December 50 bonus
Welcome to Desert Nights Visitor, Akira will be right with you. Your chat ID is SMX123115072342-406. Akira Hello, welcome to Casino Support, how may ...
Unresolved
£4,800
Unresolved
Mr Smith Casino - Payment of £4,800 staying in pending status for too long now
I deposited around £1500 with this casino and ended up with £4800 in my account. I requested the withdrawal and had to submit things for ...
Resolved
Resolved
Genesis Casino - Misleading Free Spins Promo
What looks like a great offer , was not true ,, but only found out after they got my money... Match bonus plus 300 free spins over tens days,,, I sent ...
Unresolved
€1,349
Unresolved
Casinoval - Not receiving my withdrawals
On 14 April 2018 I made a withdrawal to the amount of 522 euro ($603), via neteller. I uploaded the necessary documents and I got an email (23 April ...
Resolved
R16,000
Resolved
Royal Panda Casino - Delaying payments
My withdrawal was processed on 28 th march in two parts.. First was Rs 14000 and second one was Rs 16000... The first withdrawal of Rs 14000 was ...
Resolved
$11,250
Resolved
Planet 7 Casino - Deliberately stalling payout of withdrawals
I won and requested a total of $20,000 on December 7th I think. I submitted all documentation and received the first payout in the form of a check, ...
Rejected
$200
Rejected
Raging Bull Casino - Refusal to complete wire transfer of winnings
I met every single requirement to receive my winnings, including playthrough and bonus terms. I requested a wire, it was approved, and was NEVER ...
Resolved
Resolved
Planet 7 Casino - My Login Restricted, No Further Information
When trying to login the last two days I get a message that says "Player Login Restricted". I've tried contacting them to see what the issue is but I' ...
Resolved
Resolved
Planet 7 Casino - Took my deposit and closed my account
i sighned up in april with planet 7 and asked prior to depositing/ joining if being another account by a person in my household was banned would that ...
Resolved
$500
Resolved
EmuCasino - Account disabled and verification pending for days
Hi I have been trying to get my account verified for over a week now it is currently disabled ! they requested one last document which was uploaded ...
Resolved
£1,333
Resolved
Royal Panda Casino - Over a week later still no money or reply
One week ago today I tried to withdraw £1333 from my royal panda account. It was declined due to verification. Communication throughout the week was ...
Resolved
Resolved
Cashmio Casino - Done a 1 month cool-off period, but they say I am self excluded
Hi my long term self exclusion. Finished on 17.5.2018 according to mt secure trade casino pop so they went through a 24 HR cooling off period then ...
Resolved
£80
Resolved
Dr Vegas Casino - Payment delay since 08/05
Hi. Made a deposit via direct debit and won £80ish on the 8/5. Was advised 10 days payout but still nothing recieved. Spoke to a rep from Dr Vegas ...
Unresolved
€15,000
Unresolved
Unibet Casino - Stalling account migration and €15,000 payment for months
24hbet transferred last year all the accounts to Unibet system. I had 24hbet account with over 15k in in, I was having nice run on poker So didn't ...
Resolved
$2,300
Resolved
Royal Ace Casino - Waiting for payment of winnings
Hi I was hoping you would be able to help me please I have a withdrawal approved from Royal Ace Casino it was approved on the 9th January 2018 at 9. ...
Unresolved
€700
Unresolved
Grand Reef Casino - After 4 months still not paid in full
My withdrawal of € 850 of January 2018 was weekly paid with € 100 a week until the last € 250. On May 7 I got an email that this would soon be ...
Unresolved
zł1,000
Unresolved
Noxwin Casino - Seriously delaying payments
My case started on April,I made withdraw 1050( not see on scren) I waited over 1 month ...I cancelled and placed ,some bets..I won over 9k Pln....I ...
Resolved
$1,000
Resolved
Royal Ace Casino - Excessive delay in collection of winnings
Approx 18 months ago I joined Royal Ace casino,and was lucky to have a win of approximately $1000.00 dollars (aus dollars),I did not use any bonuses ...
Rejected
€800
Rejected
Redbet Casino - Delayed Payout & Excuses
Made a deposit and won. Attempted to withdraw but required documentation. Uploaded documents; proof of ID, address, and payment details. Waited ...