I made first deposit with 200% bonus on Monday 17.12. and managed to wager it on Wednesday 19.12. with 2984€ left and I sent documents right away. On Friday 21.12. I got an email requesting document about my NEW credit card, I haven't got any other answer except that my old one is expiring, weird huh? I asked about this in live chat and representative said that I had uploaded documents on same day, on Friday 21.12. which wasn't true at all. Well I sent also the pic of new credit card, then on Monday 24.12. I was asked once again to submit new documents of credit card(s) with only last 4 digits visible, I sent them and got confirmation in few hours about the documents that now they will do. But even now as I'm writing I'm still waiting for verification of my documents, and after that I must propably wait another period for approval of my withdrawal I guess. If never.