Ag Awards

Las Vegas USA Casino - Unpaid win

Complaint Info
Disputed casino Las Vegas USA Casino
Reason Delayed payment
Posted on January 2, 2019

After numerous emails and live chats, the answer is the same run around, we're waiting on our processor. But after reading terms and conditions, and being told 12-14 days my status is still in the requested status almost 2 months later. Not approved or processed, just requested. And no one can give me a timeframe or tell me an estimated payout time. They split my win up into 9 installments, at this rate it may take over a year for me to get paid.

Posted on January 2, 2019

Dear @tammiecaudle,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

By subscribing you are certifying that you are over the age of 18.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy