This is one of the goofier issues I've come across and it's going to take a bit of untangling to sort this. I'll explain:
At the time of these withdrawals, we were missing some documents on your end and I'm not 100% certain (I need to dig into this one aspect, further), but it looks as if the funds were returned to your account. There was no activity with your account (you did not log in at all) for more than 6 months, so the account was closed. This is common practice with what is perceived to be a dormant account.
In any case, yes, I can see the funds are still attached to the account, so that's all good. The issue now is that I need to go through some hoops to have things sorted and because there are several departments involved, it's going to take a bit of time. I'm hoping I can have things moving with this, later this week.
Hang in there--you know I'll get it done. ;-)