Rejected
$1,350
Rejected
Golden Star Casino - Closing my account and withholding balance with no valid reason
I registered few months ago with Goldenstar casino as it is accessible from my country, i played in live game and was for many times in a row unlucky ...
Resolved
$5,523
Resolved
FortuneJack Casino - No help in case of Responsible Gambling issue
On 6th June 2018 I sent the support team an email to close my account (in german). After i never got any confirmation i sent another two message with ...
Resolved
£3,120
Resolved
CasinoPop - Locking my funds and deleting my account without consent
Hi Askgamblers and Casino Pop, Please do not mention any email, name, address information in this complaint section due to privacy. This ...
Resolved
€1,000
Resolved
Big5casino - 15 days without receiving €1000 cashout
Hi! on the 13th of July I made a withdrawal of 1000 € in the casini big5casino. The documents were requested and after a few days to be approved, I ...
Resolved
Resolved
Dafabet Casino - Keeps refusing to honor bonus although successfully qualified to get one
1. Refuse My winning, keep saying i’m not qulified because not meet the minimum betting requirement. From the livechat to the emel they always say i ...
Resolved
ETH2
Resolved
FortuneJack Casino - Etherium withdrawal delayed
Respected Sir/Madam, I have been using Fortunejack for a while and every time i withdraw the process is too slow. However, this time it has taken time ...
Unresolved
$1,870
Unresolved
Las Vegas USA Casino - Delayed payment and closing my account
I made many deposits last autumn in 2017, and I had big luck in November when I won $6800. The Casino sent me $5000 via Neteller till 21 December, and ...
Unresolved
£1,000
Unresolved
Riviera Play Casino - Seriously delayed withdrawal
Hi,I made a withdrawal of £1000.00 on the 15th June with Riviera Play casino and I am yet to receive it. I spoke to Caroline at the casino on live ...
Rejected
€100
Rejected
Mr Green Casino - Double payment and unable to play
First problem I'm new user of the mr green site, I deposited 50 euro with 100% bonus new user but 50 euro were subtracted twice from my PayPal ...
Unresolved
₹1,000
Unresolved
Indio Casino - Amount of 1000 INR not credited till date
On 14 th June I deposited INR1000 IN HDFC BANK as per casino instructions and sent mail to cashier enclosing copy ofICICI bank transaction note no ...
Unresolved
$614
Unresolved
Grand Reef Casino - Gaming server, live chat and email support unavailable
I have been a player at Grand Reef for many years. I was recently playing, and amassed funds of $614. When I went the following day to play further, ...
Resolved
$4,000
Resolved
Spartan Slots Casino - Performing ''Random Verification'' After Requesting $4,000 Withdrawal
I requested a withdrawal payout of 4000.00 on June 6, 2018. I waited the 7 business days wait because they have a policy of only one withdrawal per ...
Resolved
$1,119
Resolved
Omni Slots Casino - Unable to withdraw my $1,118 winnings
Good afternoon! I could not withdraw money! Many Support write me the same thing a day From the neteller and the skrill, only a bank account is ...
Resolved
Resolved
Casino Heroes - Issue with feature glitch not investigated properly
I was on my online account on casino heros and was playing a game called blaze of ra, I was doing £1 spins and the feature landed in on the reels but ...
Resolved
Resolved
21 Casino - Locked account for no reason, bad communication
Dear Askgamblers, A couple of weeks ago I signed up to 21casino as well as some other sites in the same group. I made a and availed of the welcome ...
Unresolved
€10,483
Unresolved
Frank Casino - Refusing to pay my winnings, throwing absurd accusations against me without any proof
Dear Askgamblers, I am looking for help in case against Frankcasino. I would like to ask you to take a look into a problem where they have falsely ...
Resolved
$210
Resolved
EmuCasino - Delayed payment and refusal to give contact details
I made a withdrawal of $420 on 8 June 2018. It was withdrawn in two tranches of $210 each. On 14 June 2018 I received a payment of $190. Since then I ...
Rejected
$140
Rejected
Slots Village no deposit bonus impossible to withdraw
Since a week i am sending message and paper to withdraw my free no deposit bonus i have all complete in order what demanding in the chart below http ...
Unresolved
£2,140
Unresolved
Dr Vegas Casino - Withdrawal is taking forever
Plz somebody can you help I'm at my wit's end I made a withdrawal the initial withdrawal on Monday 18th June, the date was verified and apparently ...
Resolved
$2,300
Resolved
Silver Oak Casino - Stalling on payment of $2,300
Silver Oak is delaying my $2300 payout from 👖 6/5 Withdrawal request. They have a 7 to 10 business day policy to approve withdrawals, then same for ...
Resolved
kr250
Resolved
Jetspin Casino - Deposit issue not dealt accordingly
Hi, i deposited 250 sek via trustly and the money was taken from my bank but never credited at my account. I went to live support and they told me ...
Resolved
$2,500
Resolved
N1 Casino - Will not provide the option to cashout via the same method used for depositing
I had a total of $4000 USD in my account, and attempted to cash out. I used my bank to deposit money into N1 Casino, it took my money instantly. But I ...
Resolved
Resolved
Raging Bull Casino - Irresponsible gaming practices
hello I tried to self exclude with the casino several times through email and once I was acknowledged yet this was not done then I was ignored after ...
Resolved
£400
Resolved
Dragonara Casino - Withdrawal taking to long
My complaint is regarding a withdrawal i made on the 27th of june (wednesday) firstly i sent my documents off for verification on monday which they ...
Resolved
€250
Resolved
Silver Sands Casino - Withdrawal of €250 Unfairly Declined
Hello, account name Oleg57, I played the tournament and won 297 euros, I didn't use any free bonuses and made a deposit before I received this ...
Unresolved
€600
Unresolved
LeoVegas Casino - Waiting for months after my account has been locked for ''security check''
Hi there, from 2 months my account has been locked for security check and also I still receive a payment of 600 euro. I sent more than 10 emails, ...
Unresolved
£1,600
Unresolved
Dr Vegas Casino - Site not working for 2 days, unable to cashout account balance
Hi I won over 1600 gbp and webside doesnt work so I can not withdraw my money. I have sent mesage to custoer service and its no respnd I can ...
Rejected
€5,000
Rejected
Energy Casino - Account blocked after requesting €5,000 withdrawal without giving any reason why
Hello. I joined Energy Casino 3 months ago, i enjoyed playing on sports bet and at their casino, especially european roulette. When i first tried ...