Since the 4th of May I have been attempting to withdraw my balance of $420 from playamo. Playamo claimed by account had a duplicate and I would need to provide verification.
After verifying my ID and stating that I have never had another account with them, I was denied on the basis that ANZ cards cannot be used.
After opening a new bank account that they claimed to support, I was required to deposit a sum of $25 to be able to withdraw.
After depositing more money and sending pictures of my new debit card they required pictures of myself holding my ID.
After sending a picture of myself holding my ID they said sent an email stating that their decision to close my account and seize my winnings on the basis of me having 2 accounts is final.
This casino sent me on a wild goose chase for months and finally closed my account and took winnings for no reason. I have never had another account on their casino and even went back to check every email address I've ever owned to make sure I am not mistaking. Screenshots provided in order of occurrence.
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