Account Handling Issues - Page 47

BGO Casino - Closes account with no explanation

On 02 Feb 2020 I created an account with BGO casino and deposited amounts adding up to £2500 from my PayPal account (I kept losing so this was across ...

BetOnline Casino - Giving me the run around with account verification

I’d be happy to share my problem here. Firstly, they asked me to verification documents to their email. After waiting for 72 hours, I get a response ...

Betway Casino - Account Closed & Winnings Withheld Unjustly

Hello After recent correspondence via LiveChat with betway regarding my account, I feel that I have been harshly treated and this company has acted in ...

888 Casino - Unjustified Account Closure & Funds Withholding

I opened an account with 888 casino and supplied them all the accurate information. They accepted my details and offered me various bonuses i.e free ...

Cbet Casino - Unfairly removed winning because of Martingale strategy

HiI have opened a account with Cbet and started with 1850 Euro and reached 23400 Euro using mostly Esport betting and did use live casino too few ...

Dunder Casino - Ignored permanently self exclusion under the same License MT SECURE

Dear whom may concern,I was told that if I was self excluded on one of the casinos under the lisence of mt securetrade limited , I should of not been ...

Betway Casino - Won some money now account is under investigation

I started an account on betway on 9/10/14 I deposited some funds and did not receive any bonus, i also sent in my driving license which u have to do ...

BGO Casino - Account closure and witholding deposit and winnings

On 11th Jan 2020 I created an account with BGO casino and despaired £9,000 from my current account. This money is from my saving account and a ...

Betfair Casino - Account closure and confiscation of balance with no justification whatsoever

Good afternoon. At the end of December, I registered at Betfair casino. since the casino was new to me, I started with small deposits. But for some ...

Planet 7 Casino - Account Access Revoked

I have been waiting for 2 withdrawals to get approved. I was asked to fill out the verification forms, which I did. Several times actually. The other ...

Casino.com - Account 'temporarily' locked, almost a week later still no information why

I deposited 20 euros, i got 40 euros bonus and i won 800 euros. Casino.com has locked my account now .. for 5 days i try to contact them but their ...

GoodWin Casino - Deliberately misleading players and accepting players from restricted countries

Goodwin is a casino where I have spent 110 euros. As a Dutch person it was possible to create an account here, but later I found out that this should ...

SpinRider Casino - £1,200.00 Winnings Confiscated Without Proof

I Joined this casino and used their 200% deposit bonus, using a £25.00 Deposit and them increasing the funds to £75.00. I had read the terms of the ...

BGO Casino - Account closure without explanation

On 15th January I've deposited £3000 at BGO casino by mistake using Paypal, it was meant to be £300. When I realised that, I have requested ...

GDay Casino - Closed account for no reason

HiI opened an account with gday casino and deposited 100 euro to avail of the welcome offer. After about 3 minutes of playing my account was self ...

4starsGames Casino - Violation of terms and conditions

Dear AskGamblersrecently I opened an account with 4 starsgames, when opening the account I set a deposit Limit of 350 a month, as by their terms and ...

Locowin Casino - Casino terms and conditions

Hi, Im a player from Sweden. I was able to create a account at locowin without problem. But according to there T&c swedish player are not allowed to ...

Betfair Casino - Closed my account with 1485

I always considered this casino reliable, played for some time in it, lost and won, while withdrawing funds took no more than 6 hours. But not the ...

Playamo Casino - Ignorance of Self Exclusion Request

On January 11, I emailed my VIP manager to let her know that I needed to self exclude for 6 months, effective immediately. See attached for full ...

TS Casino - Account closure requests ignored for over a month

Dear AskGamblers & TS Casino,Today I am opening a complaint in regards to my multiple account closure requests being ignored. Live support is not ...

Casino X - Unfairly applying a casino term, refusing to refund

First of all sorry for my english, because russian is my native language.Casino X broke his own terms and conditions anf blocked my account with 2736 ...

PartyCasino - Account suspended immediately after verification approved

I signed up through a known online streamer, never played here before, Signed up no problem, made a 1st deposit no problem, went to play a game to an ...

Casino Z - Does not want to close my account

hello dear AskGamblers! i am having a lot of troubles with casino z.What happened is i made a request to block my account thru live chat on day 9 of ...

Bronze Casino - Won't pay legitimate winnings

Hi I have problems because I play in bronze casino 31.12.2019 I make deposit 45euro. I play with games with 12.50euro bet.and I won 2000euro. After my ...

Casdep Casino - Closed my account and took all of my winnings without any justification

Hello!Casdep or their company HighWeb ventures N.V. took 150 € of my winnings and left 150 € which was my initial deposit and applied 30€ ...

Paddy Power Games Casino - Account closed no winnings payout

I won £17,000 on my games account, I tried to withdraw this. I was asked for multiple documents to confirm my identity which I sent a number of ...

LeoVegas Casino - Account locked for security reasons

Hello askgamblers! On the October after I have played few games on Leo Vegas. I was in contact with their support on live chat and asked if I can ...

888 Casino - Closed an account and did not pay a win

Good afternoon. I had such a situation. They blocked the account without explanation. In addition, my account was successfully verified and before ...