Account Handling Issues - Page 47

Melbet Casino - Closed the account and confiscated winnings but refused to refund my deposit

HiThis is a complaint against Melbet Casino. This is regarding my deposit not being refunded and not about trying to get my winnings. I had an account ...

PokerStars Casino - Does not answer appropriately for my frozen account

Hello.I'm a player who have been playing poker at Pokerstars for 4 years.I didn't want to post this matter at Askgamblers for help, but I decided my ...

APlay Casino - Failed to close my account permanently when asked

Hi - I would like some help and to make a complaint about Aplay casino.I am looking to see about getting money refunded to me that I deposited on ...

21 Dukes Casino - Account closure after €500 deposit

Hi askgamblers team,Today i made my registration on 21Dukes. First, i gambled the 25 free spins promotion which i lost. After that i made a 500€ ...

PokerStars Casino - Account has been restricted for too long now

Dear,I am an active player at Pokerstars this past year. On September 28th I logged in to my Pokerstars account and it is said "Your account has been ...

PokerStars Casino - Closed my account but wont say why

Hello,After I lost $900 a few days ago, I got an email from Pokerstars 2 days after, that my account was closed. They appeal to the 'Terms of Service ...

PokerStars Casino - Account Closed While Bonus Active With No Further Information

Hello,I submitted a complaint previously about this issue. It was rejected due to not enough information being available, so I will try to explain in ...

PokerStars Casino - Account has been restricted for 16 days

My account has been restricted for 16 days for a 'routine security investigation'. Stars didn't ask me to provide any documents or anything nor did ...

LadyHammer Casino - Closed my account after bonus wagering without any explanation

ladyhammer casino has closed my account without explanation and havent aswered my attempts to contact them. i had more than 1000€ left on my account ...

Paddy Power Casino - Account closed without any explanation

I got 50 free spins with Paddy Power Casino and could grow my initial winnings to 157 GBP. My account was well until my withdrawal request. I made 5 ...

PokerStars Casino - Account is still temporarily frozen

I registered an account in May. Deposited money won a bit. Cashed out same method of purchase. Then account was frozen. I had made 3 more deposits but ...

PokerStars Casino - Account Frozen, not responding to emails

I created a poker stars account on the 17th and made a deposit, I was immediately blocked from my. account,the payment has been taken but I do not ...

PokerStars Casino - Holding Funds, Not Responding

PokerStarsUK froze my account over 3 months ago with funds in it. I’ve been a customer over 2 years and it’s was for the source of funds ...

PokerStars Casino - Account blocked for 2 weeks due to random security check

My account was blocked after a deposit for random security check. It’s been over 2 weeks and have not received any emails or information from ...

Karjala Casino - Unjustified account block

I was playing my bonus amount, when they suddenly blocked my account. Total amount in that moment was over 1000€ and it looked like i was winning ...

Bovada Casino - My account and $3,000 balance have been disabled

I had $3000+ dollars in my account as of Sunday evening. I tried to make a withdrawal to my checking account and woke up to a message indicating my ...

PokerStars Casino - Closed my account without paying available balance of funds

I requested to close my PokerStars account, submitted my ID documents and then requested a withdraw. I had over $8k CAD in my account.20 days later I ...

PokerStars Casino - Account frozen after first deposit and no further update

I created my account on May 26th and made my first deposit. Right after this my account got frozen. A few hours later I received a 'Request for ...

Planet 7 Casino - After two withdrawal requests, casino closed my account without explanation

I submitted 2 withdrawal requests, one on 8/26/2020 and the 2nd on 8/31/2020. Note that prior to this, I had also made 2 deposits with no issue. They ...

Tangiers Casino - Account closure with no reason, terms abuse by Tangiers

Hello,And here i am again, after my first complaint about Tangiers Casino withdrawal stalling tactics. With askgamblers's help i completed my ...

Simple Casino - Account closure and confiscated huge win

Hello AskGamblers team. This is the my second complaint about the same case, since my first complaint that got rejected I've tried to gather as much ...

Dozenspins Casino - My account was locked without explanation

Hello, I rarely play casino, but I've run into trouble. I enjoyed playing in this casino. I put my win at the conclusion. I won a fairly large amount ...

PokerStars Casino - Closed account right after depositing €500, 2 months later the issue is still ongoing

I have been trying to contact pokerstars for over 2 months now barely ever getting a reply. I deposited 500e and they froze my account. After sometime ...

PokerStars Casino - Account is restricted for over two weeks, still no feedback

Hello, im try to contact for 13 days with security / support and no one response , I send already over than 15 mails and nothing, i know that they ...

FortuneJack Casino - Arbitrary account closure and confiscation of funds

Fortunejack arbitrarily permanently closed my account. I requested an explanation, particularly in light of me depositing 5LTC. See attachments for ...

PokerStars Casino - Temporarily restricted my account, still waiting for resolution a week later

I made my first deposit using my bank account (Trustly). I lost all my money and made another deposit via Neteller. I rolled some spins, and my ...

PokerStars Casino - Account blocked for over a month

In early May I got the notification that my account has been frozen.I followed all the procedures to get my account unlocked. I emailed them, send ...

PokerStars Casino - Account restricted following a routine security investigation, no further updates

As of 2 days ago my Pokerstars account has been restricted, and that Pokerstars has since been ignoring any form of communication from my side.I have ...