Account blocked without any further information given
Hello, my account was blocked by the casino. I passed verification and received a letter of successful completion of verification. Then I had trouble signing in to my account, and I found out it was blocked. I had $1,525 in my account. When I asked the reasons of blocking, the support service referred to paragraph 36 of the rules. But there 's nothing concrete there. Casino should provide a specific reason of blocking and I have the right to know it. The player should have some rights, too. At least the right to get your deposit and winnings. Please help me, the amount of the win is considerable and blocking my funds makes me a lot of inconvenience. I want to get the money.