Resolved
Resolved
Mr Bit Casino - Horrible player safety and responsibility
After having joined Mr.bit approximatly the 20.12 i won a pretty huge sum of money in live blackjack. I was promised lightning fast withdrawals which ...
Rejected
£46
Rejected
Kassu Casino - Account blocked for no reason
Signed up to Kassu and there sister sites a couple of weeks back. Everything was fine deposited fine at most and took advantage of Kassu's welcome ...
Resolved
$3,950
Resolved
Tangiers Casino - Rejected withdrawal and closed account with no further information
Hi have my widthdrawal reject half a dozen times and latest was the 10-15 day verification that’s all done and confirmed my widthdrawal finally got ...
Resolved
$3,750
Resolved
Slots.Lv Casino - Unjustified account closure, giving me the runaround with withdrawal
I have been playing at slots.lv for a few months and probably down a couple thousand. I deposit a couple times a week with some deposit bonuses and I ...
Resolved
Resolved
arcanebet Casino - Account locked and funds unfairly confiscated
On December 9, I received a promotional bonus offer from Arcanebet , offering me the 100% up to 200 welcome bonus for the second time. Of course, like ...
Resolved
€7,400
Resolved
Rich Casino - Disabled account with no reason
Hello, I did a deposit of 2700e and 5 weeks layer i did a first withdraw of 4000e and when was accepted i did at same day a second withdraw of 3400e ...
Resolved
Resolved
PokerStars Casino - No answer for long time about their ''a routine security investigation''
Hello. I am currently being ignored by PokerStars Casino regarding my account being restricted randomly. I have money in my account, I have been ...
Resolved
Resolved
PokerStars Casino - Account has been restricted for two weeks
My account has been restricted for two weeks.I have emailed them multiple times. I gave them all the information they asked for (ID, Bank Statements) ...
Resolved
Resolved
PokerStars Casino - 'Randomly' chosen for a security check
I received a message from pokerstars on the mobile app that my account has been randomly chosen for a security check and that it may take a few ...
Resolved
Resolved
Stelario Casino - Stelario Casino refuses to close account upon request
Dear Askgamblers team,Stelario Casino flat out refuses to close my account, saying that they did not find a significant reason to do so... I told them ...
Resolved
Resolved
PokerStars Casino - Account frozen, no response afterwards, again
Hello guys. First of all, thanks to this great company, thanks to them I have always managed to solve the problems with Pokerstars as quickly as ...
Resolved
€250
Resolved
Will's Casino - Account closed and withdrawal denied due to unjustified accusations
This happen 2 weeks ago, I have been playing in this casino for almost a year without any problems. but I was playing on the 28/11 with a bonus and I ...
Resolved
$1,500
Resolved
VulkanVegas Casino - Did not close my account after several requests
I emailed the VulkanVegas "VIP-manager" the 15th of November asking to close my account. I then emailed again the 18th, and also the standard support ...
Rejected
$220
Rejected
1xBet Casino - 1xbet locked my account with funds
I am new in their site. I saw them online and registered. I played few casino games and had a very low profit about 20-30$ Then I requested withdraw ...
Resolved
€0
Resolved
Mr Bit Casino - Account locked after winning again
First had problems with same company site frankcasino that has been solved after complain to askgamblers and got my winnings from there.After that had ...
Resolved
$460
Resolved
Spin Samurai Casino - Wagering error and incorrect live chat advice resulted in entire balance being wasted for no reason
I had deposited with Spin Samurai Casino with about 3 $50 deposits, got the first 2 deposits down to $0 so I deposited another $50 and got up to $460 ...
Resolved
$78
Resolved
RooBet Casino - Account locked and withdrawal issues
Hi my account is locked and I can't access it. I have the 2Fa verification enabled and I even tried to reset the password. I can't find the customer ...
Resolved
$3,500
Resolved
Sugar Casino - Closed account with 3500 on it
Hello,7 days ago i won around 3500 on sugarcasino. When i closed the game i played i was directly logged out and when i try to login again it says my ...
Unresolved
£120
Unresolved
Paddy Power Casino - Account suspension and casino bonus confiscation
I have an account with Paddy Power at which I played during Blackjack Friday promotional event (29 November - 1 December 2020). On the last day (1 ...
Resolved
$2,725
Resolved
Club Player Casino - Pending withdrawals
My pending withdrawal has been in that stage since 10/7/20 id#2988338 it's for $550 and another one for $2,300 I never waited this long they took my ...
Unresolved
$5,000
Unresolved
Mandarin Palace Casino - Account locked after winning
I deposited cash and played without using bonuses or incentives of any kind. I deposited $350 over three months. In November I won $5000. I withdrew ...
Unresolved
€2,800
Unresolved
Sugar Casino - Closed account and frozen winnings, no updates after weeks of waiting
Hello. Dear askgambler team I really need your help. I have tried to solve this on my own but this ain't going nowhere. I made an personal account ...
Resolved
Resolved
PokerStars Casino - Account frozen
Hi, Im opening this complaint regarding a problem with pokerstars . A month ago i received an email that if i dont send them verification documents ...
Resolved
Resolved
PokerStars Casino - Account frozen
1/1/20, I got a message that said my account is frozen and that i need to send a email to [email protected] for more information. Did that ...
Resolved
€175
Resolved
AmunRa Casino - No cashout options available, issue still not resolved after 6 days of waiting
On 2/11/2020, I made my first deposit to Amunra casino using Skrill. After playing my deposit through several times I decided to withdraw (175EUR), ...
Resolved
€165
Resolved
True Flip Casino - Not closing account and offering money to continue
Hello. So on 25th of October I asked True Flip casino to close my account due to loosing more than 2 thousand euros.I was mad and sad at the same time ...
Unresolved
$2,500
Unresolved
LiveCasino - Account closure without clear explanation
Hi Askgamblers team,I am asking for your help after a recent account closure at LiveCasino after a rather large win of $2500CAD. I had been playing ...
Resolved
Resolved
Royal Ace Casino - Not able to contact casino or get back into account
I have been locked out my account for about 4 months now sending multiple emails about my account with no response. My account has over $10 in my ...