Resolved
€1,000
Resolved
BUFF.bet Casino - Account blocked after withdrawal request
Good Afternoon,I'm contacting you regarding a problem I had with casino after attempting to withdraw.Let me start with the beginning.2 Weeks ago I ...
Unresolved
BTC0
Unresolved
Rocketpot Casino - Closed account and not responding
I won 19.25mbtc with Rocketpot casino and received an email asking for verification. I sent in the documents they asked and received an email back ...
Unresolved
$15,000
Unresolved
Dream Vegas Casino - $15,000 not paid out and account closed
I attempted to withdraw $3000CAD via e-transfer on September 27th and everything seemed fine. It showed in my casino account it was processed and I ...
Unresolved
$37
Unresolved
RooBet Casino - Stole my money
I had boughten $50 worth of Ethereum on BitPay which came out to around $37 after fees. I deposited it into RooBet and instantly when the Crypto was ...
Resolved
$670
Resolved
Cool Cat Casino - Cool Cat closes account when withdrawal submitted
I finally went through the long verification process. While waiting I lost my winnings several times. Finally got verified and tried.to.withdraw $670 ...
Unresolved
$87,870
Unresolved
RooBet Casino - Account Wrongfully Locked After Requesting $84,000 Withdrawal
I’ve had my roobet account for over a year. I never have had any issues with roobet. I’ve wagered nearly 6 million dollars in the past few months ...
Unresolved
$4,000
Unresolved
Casino Mate - Casino 2 days still offline
Hi casino mate went offline 48 hours ago, and just before it did I finally made a withdrawal of $4000. I waited 12 hours to contact them and every 4 ...
Unresolved
Unresolved
Bovada Casino - Bovada temporarily disabled my account with no communication
On 09/26 in the morning, I received an email from bovada saying that my account was temporarily disabled while under investigation. I immediately ...
Unresolved
€590
Unresolved
Cyber.bet Casino - Withdrawals declined and account frozen
Hi, Having been fully verified and playing with the bookmaker I recently attempted to make a withdrawal on my account. This was met with a request to ...
Resolved
Resolved
Planet 7 Casino - I won a jackpot fair and square and the casino has not paid out the last of the bitcoin payments
Planet 7's terms and conditions clearly states that in 7 days they will review and respond to payouts and then 7-10 days later it will be paid upon ...
Unresolved
€250
Unresolved
bwin Casino - Account Closed and Withdrawal Rejected
Hello,My account is closed around the end of July 2021. At first, Bwin said it was about document verification and requested for necessary documents.I ...
Resolved
$12,500
Resolved
Casitsu Casino - No contact from casino for 1 month, $12.500 lying in account
Hi,I have not heard a word from this casino for a month now, sent in all my identification via their email support as they disabled my account, ...
Resolved
€700
Resolved
Wazamba Casino - Can't connect anymore, money is stuck in my account
Hello Askgamblers,I've been playing on Wazamba for a while now, without having any issues. Deposited a few times, lost quite a bunch until I finally ...
Resolved
€798
Resolved
Betfinal Casino - Account restricted and they do not even reply to my mails anymore
My account is restricted since a long time without any reason. They asked many documents from me including my id card, selfie with id card, bank ...
Rejected
€19,500
Rejected
GetSlots Casino - Nothing but problems and lies
First of all: My Account was fully verified and accepted with all documents.And since the 05.07.2021 I have nothing but problems with this casino. I ...
Rejected
$3,700
Rejected
mBit Casino - My account was disabled after requesting a withdrawal and sending my documents
I requested a withdrawal from my mBitcasino account for about 1.12 eth (i don't have the exact number as I'm locked out of the account). I was ...
Resolved
$100
Resolved
21 Dukes Casino - Closed account, confiscated withdrawal, zero explanations
I got an email from 21 dukes with 25 free spins, I play them regularly. This occasion I won, and after playing and winning more and playing more, I ...
Rejected
$1,280
Rejected
Casino Lab - Self Exclusion ignored
Casino Lab is run and owned by Genesis Global Inc which has multiple casinos under their name. I self-excluded from all Genesis Global Brands on April ...
Resolved
€13,432
Resolved
Scatters Casino - Account with €13,5K balance closed without any justification
I played on scatters casino 17.6.2021. I had my bonus wagering in process and they closed my account randomly without reason. I had 13000 euros of ...
Resolved
£1,085
Resolved
Casino Joy - Don't follow own rules, stalling funds for weeks
Hey, this is how casino joy had been wasting my time from last month.I opened an account thinking it's decent, I deposited money and played and ...
Resolved
£326
Resolved
Red Spins Casino - Gaming crash and account block closures
Contacted redspins customer service 30.04/.2021 for a gaming issue. Assured me they would investigate and get back to me,. free spins crashed on 88 ...
Unresolved
€53
Unresolved
Wir Wetten Casino - Support does not answer more than 4 weeks and remaining account balance is retained
The website www.wirwetten. com is not available to German customers anymore.However, I still have a balance in my account of 53 euro but I cannot ...
Rejected
Rejected
21 Dukes Casino - Unable to log in due to maintenance
I deposited 100 dollars and got a 500% bonus and half way through playing it logged me out and when I tried to log back in it said the site was down ...
Resolved
€750
Resolved
AmunRa Casino - Withdrawal delay, support unresposive
Good afternoon, please help me solve the problem with the Amunra casino. I have been playing at this casino for a long time and have made 19 deposits ...
Resolved
Resolved
Club Player Casino - Waiting for the withdrawal
Hello,This is < full name removed >, I will submit complaint to Club Player Casino for waiting for so long. And this is same case since Feb. until now ...
Resolved
Resolved
Das Ist Casino - Account closing problems
I wanna complaint about this casino not taking the responsible gaming very serious. I use the self-exclusion funktion 28 mai for 1 year since I had ...
Unresolved
Unresolved
RooBet Casino - VIP Account terminated without explanation
On Tuesday 18/May/2021 i received an email from Roobet saying that they will terminate my account because irregularities has been found. I replied ...
Resolved
$1,223
Resolved
PokerStars Casino - Restricted account to play
Hello! One month ago my account was restricted to play on PokerStars. When I contacted through email they asked me to send documents, so I did. But ...