4 years ago
Bovada has my account under investigation for about 5 days now and is replying to none of my emails
I have a 875.00 withdrawal pending and I get the dreaded under investigation email.
I don't want them to screw me over. Matchpay never gave me one issue. I do this one in crypto and boom here we are.
I literally refer people but I don't do or break any rules. Nor would I ever intend to.
How long is this going to take? Do they scam people this way? I'm pretty worried as we are going on a week
Glitterinthewind1
4 years ago
• Ohio
Update!
Last update I sent this email after they stole my funds... we will see if they help me at all now.
They really do not care i did nothing wrong
Last update I sent this email after they stole my funds... we will see if they help me at all now.
They really do not care i did nothing wrong
Glitterinthewind1
4 years ago
• Ohio
Betonline is my only other option. It isn't a threat by any means. I want to use your site but I cannot deposit anymore knowing you took 875.00 from me. I plan to start betting again tomorrow so if you do care to have my business please resolve
Glitterinthewind1
4 years ago
• Ohio
Update**
I have emailed and asked for a manager to call me because I'm getting no where at this point. They flat out took my money.
I'm losing faith and hope at this point. Im seeing a company that doesn't want to pay me and claim bonus abuse when all I did was send out referal links to everyone I know.
I guess someone made duplicate accounts off my referal link (not me but someone from my job)
So since I didn't make duplicate accounts they re enabled mine but took all my funds
Mind you those were withdrawlable funds I went from 925 .00 down to 70.00 back to 875.00 over the course of 12 hours of live roulette.
Only for them to take it all. I really hope they put it back in my account but again I'm losing faith in the one gambling site I thought looked out for their customers.
Gary
I have emailed and asked for a manager to call me because I'm getting no where at this point. They flat out took my money.
I'm losing faith and hope at this point. Im seeing a company that doesn't want to pay me and claim bonus abuse when all I did was send out referal links to everyone I know.
I guess someone made duplicate accounts off my referal link (not me but someone from my job)
So since I didn't make duplicate accounts they re enabled mine but took all my funds
Mind you those were withdrawlable funds I went from 925 .00 down to 70.00 back to 875.00 over the course of 12 hours of live roulette.
Only for them to take it all. I really hope they put it back in my account but again I'm losing faith in the one gambling site I thought looked out for their customers.
Gary
Glitterinthewind1
4 years ago
• Ohio
I'm going to finish by saying whatever this outcome is let it be a great indicator on how honest this site is.
I hit on a parlay and it was my biggest win to date . 924.00. Tell me its coincidence that my biggest payout is the one that immediately gets declined and seized. Smh
I can only hope this last email is them resolving this. Otherwise take this complaint and see how they are
I hit on a parlay and it was my biggest win to date . 924.00. Tell me its coincidence that my biggest payout is the one that immediately gets declined and seized. Smh
I can only hope this last email is them resolving this. Otherwise take this complaint and see how they are
Bovada Casino Complaint Stats
Resolved
327 / 501
Avg. Amount
$6,563
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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