Unresolved
£35,244
Unresolved
Gala Bingo Slots Casino - Blocked account, cannot withdraw the rest of the winnings
I was incredibly lucky to win the £ 35,000 jackpot. After that, I was restricted from accessing my account and asked to send documents for ...
Resolved
Resolved
PokerStars Casino - Account frozen
To whom it may concern,My account was frozen on Saturday February 6th 2021. I don't understand why. I have emailed Pokerstars numerous times. They ...
Resolved
€10
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Magical Spin Casino - Unfair account closure
Hello Askgamblers Team,I am Naveen < surname removed >, I had account in Magical Spin Casino. My username in that casino : navmint19.In my personal ...
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kr6,478
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PokerStars Casino - Account frozen for 3 months, still haven't heard a sound from them
For a couple of months now my account has been frozen at pokerstarscasino. As soon as i tried to make a withdrawal they froze it and gave me no info ...
Resolved
Resolved
RooBet Casino - Unjustified account lock
2/13/2021 was the day I received an email that my account was locked over region restriction. The following account was created on May2020 in Malaysia ...
Resolved
€90
Resolved
PokerStars Casino - Account investigation in Pokerstars
Hello. My last complaint hadn't enough information so I'm going to give everything I know. I received free spins on Diamond Stars in the Pokerstars ...
Resolved
$100
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Tangiers Casino - Account disabled for no reason after withdrawal
I started playing on Tangier's Casino not long ago, and I got myself verified before I started playing. I deposit some values and won enough to ...
Resolved
$2,305
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PokerStars Casino - Account has been temporarily restricted pending a routine security investigation
Hi, I’ve been a long-time customer on PokerStars, my accounts been verified by uploading my documents. Recently I’ve been playing more due to ...
Resolved
€140
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Will's Casino - Account closed with no reason
Hello AskGamblers,I just received a very surprising email by will's casino saying that my account was closed by one of the above reasons: "You did by ...
Resolved
€0
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VulkanVegas Casino - Blocked my account and did not pay my money
I made a withdrawal (700eur) on December 30 (withdrawal number 81bfbb13-4b19-4b32-92ce-0bda887ded94). I did not receive it for a long time, so thought ...
Resolved
Resolved
PokerStars Casino - Account not playable
A few weeks back my casino account is blocked from playing any casino games. I keep getting the same error message (See attached) of casino games ...
Resolved
Resolved
LeoVegas Casino - Locked account with no further updates
HiI have opened my leovegas account on 3rd January. I have deposited total of 12 thousands rupees. Later on 8th January I requested for a withdrawal. ...
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888 Casino - Account disabled temporarily dur to misunderstanding
So I have been verified for my id I have received an email saying I was approved. I was in the middle of a game and got kicked. I tried to re log and ...
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Rich Casino - Will Not Self Exclude And Close My Account
Unfortunately, Rich Casino is trying to do the same thing to me that they did with their other website they had (which they have since shut down) and ...
Resolved
€900
Resolved
VulkanVegas Casino - Account blocked and no response from the casino
Vulkanvegas closed my account on 30th of December. I tried talking to live chat but couldn't get any explanation, I tired even calling them on + ...
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Resolved
PokerStars Casino - Revoked playing privileges
Hello, I recently logged in my Pokerstars account and deposited 30$ but when I tried to register for a tournament I got a pop-up message which said ...
Rejected
BTC0
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24kCasino - Blocked and disabled account and no response from the Casino
I made a withdrawal on 26th of October 98 mbtc (this was my third withdrawal with the casino) and they disabled my account. I tried live chat but it ...
Unresolved
€980
Unresolved
Omni Slots Casino - Account verified then closed without any further explanation
I verified my account at Omni, sent all requested documents, received an email that my accoutn is fully verified and that I can make withdrawals, when ...
Resolved
₹4,780
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LeoVegas Casino - Account locked with no further info after weeks of waiting
Hi my Leo vegas account is closed since 20/12/2020.. its been 15_17days now..i am contacting support staff but they can't solve my problem... They say ...
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Resolved
PokerStars Casino - Frozen account with no reason explained
My account has been frozen without a reason presented, I had one game and I received a message that my account is frozen. I have contacted The support ...
Resolved
Resolved
PokerStars Casino - Freezing my account and not responding
Pokerstars taking weeks to verify my account and ignoring all contact. Instantly froze my account for no reason. It’s been a month now and I haven ...
Resolved
$100
Resolved
PokerStars Casino - Frozen account with no further info
Good day, i created a pokerstars account a few days ago, yesterday was the first time i deposited USD$100.00 to my account, after doing this about 2 ...
Resolved
₹0
Resolved
Betway Casino - Account Disabled and Verification Delayed
Dear Team AskGamblers, After a month try I am here with the frustration and also with the hope of getting resolution to my issue.I have an account in ...
Unresolved
$16,876
Unresolved
Big Dollar Casino - Closed my account and took all my winnings without any reason
Hello everyone !I started playing Slots and Roulette ...I arrived at an amount 18.000 usd and a few .after a week my account is closed without a ...
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Resolved
PokerStars Casino - Account is still blocked, no info why
Hi my star account is blocked for “ routine security reasons... I have contact and did what I asked for(send my new passport and an utility bill but ...
Resolved
Resolved
Bovada Casino - Account Currently Disabled, Verification Dragging On For Ages
Bovada disabled my account for whatever reason. I got an email asking for a picture of my ID along with a selfie with me holding my ID. I responded ...
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LeoVegas Casino - Locked account and $3,500 withdrawal, no reasons given
So i withdrew $7600 on the 4th November, a week went by and it hasn’t shown up, and after correspondence with on the 20th November it ended up back ...
Resolved
$317
Resolved
Cobra Casino - Casino does not provide any additional information
Hello. I passed the verification at the casino and wanted to get the first withdrawal. $500 it is withdrawal limit. Out of $817, I got 500. My casino ...