Account Handling Issues - Page 40

PokerStars Casino - Frozen PokerStars account

Shortly after signing up to Poker stars a couple of weeks ago my account was frozen, I have no idea why - | have tried to contact them through their ...

Betsson Casino - Locked account with ongoing bid and no option to cashout

Dear AskGamblers,Several days prior to September 5th, 2021 I lost 119000 Soles (PEN) in Betsson bets which I knew about the risk, then I succeeded in ...

SupaCasi Casino - Responsible gaming wager and lost limits

On 26th of October I have emailed Supacasi support I want to settle limits for deposit, wager and lost. They have confirmed to me by email limits are ...

SpiderVegas Casino - Just offline or bankruptcy?

I have not been a Spidervegas customer for long, but I am sure I will never see the money I deposited again. It started with the fact that I could ...

Novibet Casino - Deactivated account 4 months ago and withheld £70

4 Months ago i tried to log into my Novibet account, to find a message saying i had been deactivated and contact customer support. I contacted them to ...

Unique Casino - Account closure just before second withdrawal

I made a deposit and after that, I won several big amounts with Live Roulette. Took me a week to get the first withdrawal of a maximum of Eur 1,500,- ...

BUFF.bet Casino - Account blocked after withdrawal request

Good Afternoon,I'm contacting you regarding a problem I had with casino after attempting to withdraw.Let me start with the beginning.2 Weeks ago I ...

Rocketpot Casino - Closed account and not responding

I won 19.25mbtc with Rocketpot casino and received an email asking for verification. I sent in the documents they asked and received an email back ...

Dream Vegas Casino - $15,000 not paid out and account closed

I attempted to withdraw $3000CAD via e-transfer on September 27th and everything seemed fine. It showed in my casino account it was processed and I ...

RooBet Casino - Stole my money

I had boughten $50 worth of Ethereum on BitPay which came out to around $37 after fees. I deposited it into RooBet and instantly when the Crypto was ...

Cool Cat Casino - Cool Cat closes account when withdrawal submitted

I finally went through the long verification process. While waiting I lost my winnings several times. Finally got verified and tried.to.withdraw $670 ...

RooBet Casino - Account Wrongfully Locked After Requesting $84,000 Withdrawal

I’ve had my roobet account for over a year. I never have had any issues with roobet. I’ve wagered nearly 6 million dollars in the past few months ...

Casino Mate - Casino 2 days still offline

Hi casino mate went offline 48 hours ago, and just before it did I finally made a withdrawal of $4000. I waited 12 hours to contact them and every 4 ...

Bovada Casino - Bovada temporarily disabled my account with no communication

On 09/26 in the morning, I received an email from bovada saying that my account was temporarily disabled while under investigation. I immediately ...

Cyber.bet Casino - Withdrawals declined and account frozen

Hi, Having been fully verified and playing with the bookmaker I recently attempted to make a withdrawal on my account. This was met with a request to ...

Planet 7 Casino - I won a jackpot fair and square and the casino has not paid out the last of the bitcoin payments

Planet 7's terms and conditions clearly states that in 7 days they will review and respond to payouts and then 7-10 days later it will be paid upon ...

bwin Casino - Account Closed and Withdrawal Rejected

Hello,My account is closed around the end of July 2021. At first, Bwin said it was about document verification and requested for necessary documents.I ...

Casitsu Casino - No contact from casino for 1 month, $12.500 lying in account

Hi,I have not heard a word from this casino for a month now, sent in all my identification via their email support as they disabled my account, ...

Wazamba Casino - Can't connect anymore, money is stuck in my account

Hello Askgamblers,I've been playing on Wazamba for a while now, without having any issues. Deposited a few times, lost quite a bunch until I finally ...

Betfinal Casino - Account restricted and they do not even reply to my mails anymore

My account is restricted since a long time without any reason. They asked many documents from me including my id card, selfie with id card, bank ...

GetSlots Casino - Nothing but problems and lies

First of all: My Account was fully verified and accepted with all documents.And since the 05.07.2021 I have nothing but problems with this casino. I ...

mBit Casino - My account was disabled after requesting a withdrawal and sending my documents

I requested a withdrawal from my mBitcasino account for about 1.12 eth (i don't have the exact number as I'm locked out of the account). I was ...

21 Dukes Casino - Closed account, confiscated withdrawal, zero explanations

I got an email from 21 dukes with 25 free spins, I play them regularly. This occasion I won, and after playing and winning more and playing more, I ...

Casino Lab - Self Exclusion ignored

Casino Lab is run and owned by Genesis Global Inc which has multiple casinos under their name. I self-excluded from all Genesis Global Brands on April ...

Scatters Casino - Account with €13,5K balance closed without any justification

I played on scatters casino 17.6.2021. I had my bonus wagering in process and they closed my account randomly without reason. I had 13000 euros of ...

Casino Joy - Don't follow own rules, stalling funds for weeks

Hey, this is how casino joy had been wasting my time from last month.I opened an account thinking it's decent, I deposited money and played and ...

Red Spins Casino - Gaming crash and account block closures

Contacted redspins customer service 30.04/.2021 for a gaming issue. Assured me they would investigate and get back to me,. free spins crashed on 88 ...

Wir Wetten Casino - Support does not answer more than 4 weeks and remaining account balance is retained

The website www.wirwetten. com is not available to German customers anymore.However, I still have a balance in my account of 53 euro but I cannot ...