Account Handling Issues - Page 44

Simple Casino - Account closure and confiscated huge win

Hello AskGamblers team. This is the my second complaint about the same case, since my first complaint that got rejected I've tried to gather as much ...

Dozenspins Casino - My account was locked without explanation

Hello, I rarely play casino, but I've run into trouble. I enjoyed playing in this casino. I put my win at the conclusion. I won a fairly large amount ...

PokerStars Casino - Closed account right after depositing €500, 2 months later the issue is still ongoing

I have been trying to contact pokerstars for over 2 months now barely ever getting a reply. I deposited 500e and they froze my account. After sometime ...

PokerStars Casino - Account is restricted for over two weeks, still no feedback

Hello, im try to contact for 13 days with security / support and no one response , I send already over than 15 mails and nothing, i know that they ...

FortuneJack Casino - Arbitrary account closure and confiscation of funds

Fortunejack arbitrarily permanently closed my account. I requested an explanation, particularly in light of me depositing 5LTC. See attachments for ...

PokerStars Casino - Temporarily restricted my account, still waiting for resolution a week later

I made my first deposit using my bank account (Trustly). I lost all my money and made another deposit via Neteller. I rolled some spins, and my ...

PokerStars Casino - Account blocked for over a month

In early May I got the notification that my account has been frozen.I followed all the procedures to get my account unlocked. I emailed them, send ...

PokerStars Casino - Account restricted following a routine security investigation, no further updates

As of 2 days ago my Pokerstars account has been restricted, and that Pokerstars has since been ignoring any form of communication from my side.I have ...

PokerStars Casino - Account Frozen, No Response

On Tuesday evening, 18/06/19, I attempted to log in to PokerStars and was greeted with a message saying "you account has been frozen, please contact ...

Lucky Days Casino - Casino denied withdraw of 10 000 euros

I signed into my account 7.8.2020 at Lucky Days and revceived a ”50% bonus up to 50€” -offer. I succesfully deposit 50€ and got 25€ worth of ...

Novibet Casino - Novibet closed my account after i tried to withdraw

Hello there i own a novibet account which is fully verified and operational with numerous deposits and a couple withdraws. After i tried to withdraw ...

Play24bet Casino - Casino not honoring my self exclusion

I have requested so many times for the casino to. Self exclude me but they are not responding and live chat if you finally get through to them that is ...

Gala Casino - Account closed with no explanation after deposits made

I opened an account at Gala casino and submitted my documents for verification. I received an e-mail clearly stating that my account is verified and I ...

Loki Online Casino - Unfairly confiscated €102,000 of legitimate winnings by applying terms change retroactively

Hello AskGamblers, i was using the casino Loki and luckily enough from Raw Deposits won €41,000 on Monopoly Live, then From that got upt o €102, ...

Diamond Reels Casino - Refused to pay winnings, Refused to refund deposit, Account closed

I got verified on 20th July In Diamond Reels casino. They emailed me in order to withdraw winning need deposit 25$ and wager once. I deposited on 24th ...

iNetBet Casino - Correct withdrawal amount disputed by Live Chat agent

I am contacting you because I have a different understanding of a few specific policies within Inetbet's web-site. The following is taken directly ...

24Bettle Casino - Mission impossible with account closure request and refund of €121 balance

Dear ask gamblers I’m looking for assistance please, I have recently closed my account with 24bettle and this closer came into place on Saturday the ...

1xBet Casino - Absurd requirements to close my account

I opened an account here today as it seemed the casino section had most of my favourite games and providers. However I soon found that there was no ...

21 Dukes Casino - Confiscated my winnings with no explanation at all

Hi! I choose 21 Dukes Casino because they had good reviews.I did deposit 995 euro and played big att single number. I was lucky and won quickly. They ...

Bovada Casino - Account blocked without my consent and knowledge

On July 21,82020 I was playing Baccarat at Bovada Casino at around 8:30 AM. My balance when i signed off at around 9 AM in order to do some shopping ...

PlayFortuna Casino - Refusing to follow responsible gaming

PlayFortuna refused to permamently ban me and close my account.I've been playing casinos for 3 years or so. Multiple casinos - 10 russian and several ...

Nomini Casino - Account with pending withdrawal blocked for no reason

Hello,I made my first deposit in nomini casino at 27 of July with 100% first deposit bonus (80 PLN).I have succesfully waggered the deposited ammount ...

24kCasino - Blocked my account unfairly

Hi. I'm trying to get my winnings at the casino 24kcasino. They owe me $982. I sent a lot of documents to the casino. I attach the list.Residence ...

GreenSpin.bet Casino - Unfair confiscation of cashable winnings from deposit match bonus

My cashable winnings of over $3500 was confiscated soon as I cleared the wager requirement. When I contacted chat, the agent (Lucy) tells me the ...

BOSS Casino - Closure even though my account was verified

In 11 of March I made a deposit of 40 euros with Skrill and took a 20 euros bonus, played the total amount with max 2 euros in the Slot "The Dog House ...

Bootlegger Casino - Active Selfexclusion

Dear Sir or Madam,unfortunately, despite my self-exclusion for the license (MGA/B2C/470/2018), I was able to register, deposit and gamble money at ...

Betchaser Casino - Refusing to close my account and never answered me since 7 days

I've sent them an email, that i wanted to close my account permanently, but i can now still log in, and thats now 7 days ago, because i've sent them ...

FortuneJack Casino - Playing weird games with multi-accounting accusations

I would like to stat off by saying that , The way in which I was dealt with near the end of communication is something nobody should have to ...