Unresolved
$211,000
Unresolved
MYB Casino - Disabled Account And Seized Balance Of 210K In Winnings
Being brief, I would highly recommend you re-evaluate your review/ranking of MYB Casino. This evening, March 31, 2021, MYB Casino has seized my entire ...
Resolved
Resolved
Golden Star Casino - Winnings incorrectly removed from active balance
Yesterday, I received an email stating that I had won an award in a recent tournament in the amount of $31,02I started a gaming session on Conquest ...
Rejected
£100
Rejected
888 Casino - Closed Account & No Winnings Received
I placed £100 online bet on the team to win the Super Bowl I placed the bet on the Tampa Bay Buccaneers. I looked up my account to see my winnings ...
Resolved
Resolved
PokerStars Casino - Emailed me regarding a refund then ignored my emails
Receive an email randomly from poker stars “You have a refund” (I have the screen shot) I’m unable to log in due to self excluding. I have sent ...
Resolved
Resolved
Kaboo Casino - Blocked account without explanation
Hello.On 03/15/2021 my account was blocked. They didn’t tell me the reason, they didn’t tell me anything. I am writing myself in support, they ...
Resolved
€550
Resolved
NetBet Casino - I cannot log in to my account
Hello.Account created on 13-07-2020Deposit 550 euro. Played into a slot machine. After winning the balance is 1925 euro.All requested documents have ...
Resolved
Resolved
PokerStars Casino - Account restricted
Hi!There was already complaint of my boyfriend - https://www.askgamblers.com/casino-complaints/pokerstars-casino-casino-account-restricted-1It was ...
Unresolved
Unresolved
24kCasino - Refused to help with bonus related glitch, then closed my account
I had 50 free spins from 24kcasino which I completed and than had to do the wagering of 35times. The terms say the max limit is 3eur however, I am not ...
Resolved
Resolved
JVSpin Casino - Refusing to close account
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Resolved
Resolved
JVSpin Casino - Casino refusing to stop marketing and closing account
Casino refuses to stop sending me marketing and states I have to do it myself from the account settings or by clicking unsubscribe from the email. I ...
Resolved
Resolved
PokerStars Casino - Account frozen and withdrawal blocked
While attempting to make a withdrawl from my account on Friday the 1st of June I was logged out of my account, upon trying to sign back in to continue ...
Resolved
$1,300
Resolved
Bovada Casino - Account with active bets worth $1,300 disabled without any further explanation
Bovada disabled my account today for absolutely no reason, I have over $1,300 in my account and over 6 active bets. I have been using bovada for a ...
Resolved
Resolved
Bovada Casino - Account reactivation
I started up an account on bovada.lv because of the bonuses that they offer. I started playing and ran up some bonuses. After maybe a week they locked ...
Unresolved
$3,000
Unresolved
BetOnline Casino - Account disabled and funds locked without any further justification nor proofs
My account has been locked. I get an email ( in my spam folder) saying:Hello JustinYour account is currently being evaluated for security purposes. To ...
Rejected
€5
Rejected
PokerStars Casino - Account frozen after €5 deposit from Romania
So, like a week ago I deposit an amount of money (5euros) they are not a big amount,but i worked for them and i don't want to get scammed by such a ...
Resolved
Resolved
Planet 7 Casino - When I asked how long till I can get my withdrawal they closed my account
Hi, my name is Tasha < surname removed > and I won 1900. On February 12th I requested a withdrawal request and they asked for me to verify through ...
Resolved
Resolved
PokerStars Casino - Account still under review for a long time period and never get response from stuff
Hello, Suddenly account was frozen without any reason, PokerStars does not reply for a 5 weeks (1 month and a week), 6 emails out with questions, 0 ...
Resolved
Resolved
Betmaster Casino - Closed my account with €2,500 confiscated
Hello.I am here to share my story with betmaster. Last month I requested cashout from betmaster. I was only able to request 500 euros at a time, which ...
Resolved
Resolved
PokerStars Casino - Account Frozen again no email replies
Account frozen in April 2020After numerous emails and the assistance of AskGablers, Account unfrozen.Account frozen again on 7th July 2020 with no ...
Resolved
Resolved
VulkanVegas Casino - Request to block account left unanswered
I wanted to close/block my account because I had problems with gambling before and I do not want to risk getting into that again. I first sent one ...
Unresolved
£35,244
Unresolved
Gala Bingo Slots Casino - Blocked account, cannot withdraw the rest of the winnings
I was incredibly lucky to win the £ 35,000 jackpot. After that, I was restricted from accessing my account and asked to send documents for ...
Resolved
Resolved
PokerStars Casino - Account frozen
To whom it may concern,My account was frozen on Saturday February 6th 2021. I don't understand why. I have emailed Pokerstars numerous times. They ...
Resolved
€10
Resolved
Magical Spin Casino - Unfair account closure
Hello Askgamblers Team,I am Naveen < surname removed >, I had account in Magical Spin Casino. My username in that casino : navmint19.In my personal ...
Resolved
kr6,478
Resolved
PokerStars Casino - Account frozen for 3 months, still haven't heard a sound from them
For a couple of months now my account has been frozen at pokerstarscasino. As soon as i tried to make a withdrawal they froze it and gave me no info ...
Resolved
Resolved
RooBet Casino - Unjustified account lock
2/13/2021 was the day I received an email that my account was locked over region restriction. The following account was created on May2020 in Malaysia ...
Resolved
€90
Resolved
PokerStars Casino - Account investigation in Pokerstars
Hello. My last complaint hadn't enough information so I'm going to give everything I know. I received free spins on Diamond Stars in the Pokerstars ...
Resolved
$100
Resolved
Tangiers Casino - Account disabled for no reason after withdrawal
I started playing on Tangier's Casino not long ago, and I got myself verified before I started playing. I deposit some values and won enough to ...
Resolved
$2,305
Resolved
PokerStars Casino - Account has been temporarily restricted pending a routine security investigation
Hi, I’ve been a long-time customer on PokerStars, my accounts been verified by uploading my documents. Recently I’ve been playing more due to ...