I was very happy with 888casino.
Completed the regestration bonus ....
Big win in slot JACKS POT. 1400 euro.
So i sent my documents..
1 day later .. receive this mail:
This is the Operations Team at 888casino and we are contacting you with regards to your account with username "piempiempiem".
Your account has failed our routine security checks which have led us to discontinue your membership.
This is a discretionary decision, and as indicated in our Terms and Conditions, we reserve the right to terminate your membership, and so in accordance with these conditions, your account with ourselves has been permanently blocked.
No further transactions will occur upon this account, and any future accounts that you open will be closed, and their deposits may not be refunded.
I dont understand why. Its my first time i visit casino online.
Is this normal???
I have try asking for some explain.... But no reaction!!
I read here more isues for the same
Please help me...
I can't accept this , its 1400 euro!!!