Account Handling Issues - Page 34

TS Casino - Account closure requests ignored for over a month

Dear AskGamblers & TS Casino,Today I am opening a complaint in regards to my multiple account closure requests being ignored. Live support is not ...

Casino X - Unfairly applying a casino term, refusing to refund

First of all sorry for my english, because russian is my native language.Casino X broke his own terms and conditions anf blocked my account with 2736 ...

PartyCasino - Account suspended immediately after verification approved

I signed up through a known online streamer, never played here before, Signed up no problem, made a 1st deposit no problem, went to play a game to an ...

Casino Z - Does not want to close my account

hello dear AskGamblers! i am having a lot of troubles with casino z.What happened is i made a request to block my account thru live chat on day 9 of ...

Bronze Casino - Won't pay legitimate winnings

Hi I have problems because I play in bronze casino 31.12.2019 I make deposit 45euro. I play with games with 12.50euro bet.and I won 2000euro. After my ...

Casdep Casino - Closed my account and took all of my winnings without any justification

Hello!Casdep or their company HighWeb ventures N.V. took 150 € of my winnings and left 150 € which was my initial deposit and applied 30€ ...

Paddy Power Games Casino - Account closed no winnings payout

I won £17,000 on my games account, I tried to withdraw this. I was asked for multiple documents to confirm my identity which I sent a number of ...

LeoVegas Casino - Account locked for security reasons

Hello askgamblers! On the October after I have played few games on Leo Vegas. I was in contact with their support on live chat and asked if I can ...

888 Casino - Closed an account and did not pay a win

Good afternoon. I had such a situation. They blocked the account without explanation. In addition, my account was successfully verified and before ...

888 Casino - Account Temporarily Disabled and Being ignored

I set up an account with 888 casino on 5th December.I deposited a few times and had no issues.On a deposit of £500 through my paypal, within minutes ...

Casumo Casino - Complaint not handled within MGA time guidelines

Casumo complaint filed at 8th of December and is not answered yet. Mga regulations state 20 days maximum handling time. Se attached files.Casumo has ...

PokerStars Casino - Account restriction

Hello,About one week ago my Pokerstars Account got "restricted" in terms of a routine investigation.I have empathy and absolutely no issue with that, ...

Bodog Casino - Account Disabled and Customer Support Declined Assistance

I called on December 30th, 2019 to inquire about delays with receiving a cheque from a withdrawal that I requested 15 days prior to my call and was ...

Crazy King Casino - Non adherence to self exclusion request

I registered with Gamstop in September 2019 and continue to receive offers and promos from this casino, despite them adhering to the Gamstop rule and ...

Big Thunder Slots Casino - Non adherence to Gamstop rule

I registered with Gamstop in September 2019 and continue to receive offers and promos from this casino, despite them adhering to the Gamstop rule and ...

Big Win Vegas Casino - Non adherence to Gamstop

I registered with Gamstop in September 2019 and continue to receive offers and promos from this casino, despite them adhering to the Gamstop rule and ...

Betrebels Casino - Account suspended with false information

Hello!It is truly unfortunate to receive an email detailing my accounts closure, especially when the reasons detailed are not applicable for me, and ...

21 Dukes Casino - Withdrawal approved, then got my account closed without further info

Hello...so after a very grueling time consuming process of verification of all necessary I.d proof of address credit card pics and credit card voucher ...

BetBoro Casino - Took my money without any explanation and proof

I opened account in Betboro, I deposited 200 euro and took 50% welcome bonus. I had good luck and managed to reach 1 247,xx euro balance while ...

Justspin Casino - Self exclusion issue

Hi, my previous complaint about this problem has been rejected.I'm contacting you because on 30. September 2019 I have self-excluded myself from 21. ...

Campeonbet Casino - Account locked casino remains unresponsive

Dear askgamblers team,It all started well. Within hours the verification of my account was completed. I got lucky playing online casino and also made ...

Slots Village Casino - Account closed with no further explanation

I’m very appreciative that I found this site because I have hit the brick wall trying to resolve this issue! Couple emails between slotsvillage ...

Casoo Casino - They closed my account and I have no idea why

On Monday 9.12 I made an account and deposit with bonus. I wagered the bonus and made 400 Euros withdrawal request and sent all the documents they ...

18Bet Casino - Account closed and no explanation so far why €4,900 balance is still not paid

02 December 2019 when i tried to log into my 18bet account that has around 4800-4900 euro balance but i couldn't and saw message that the account is ...

Gala Spins Casino - Winnings held and account closed due to a business decision

I don’t regularly play Gala Spins but I deposited £20 on Monday night and won £561.28 on ‘Book of the Irish’ game. I immediately proceeded ...

PokerStars Casino - Account under routine investigation and no response from support

Hello. I am currently being ignored by PokerStars Casino regarding my account is under routine investigation. It's been already 72 hours and I have ...

Slotzo Casino - Account closure

29.10.2019 I made a deposit of 98 € and won 3200 €. After a request to withdraw money 3200 €, the account was blocked and requested documents. ...

PokerStars Casino - Froze account after deposit, not responding anymore

PokerStars froze my account after I deposited $410. The reason cited was that my account is associated with another account. I live in the same ...