On 19 December 888 casino disabled my account. They promised to email reasons of it and ways to validate but didn't.
I played with bonus, completed wagering requirements, didn't deposit an withdraw only added my id through the cashier and on the next day my account was locked.
I wrote three emails to Cassava Enterprises (Incident:131219-002464;Incident:131219-002580;Incident:131220-001849) but got only automatic replays only "We will reply to your query as soon as possible and with individual care".
I uploaded my id again through their safe-cashier.com. Nobody replays
I'd like to clarify why my account was disabled and is it possible to restore it.
I believe askgamblers will help me.
Thanks for help, Alan