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888 Casino disabled my account

UNRESOLVED
Complaint Info
Disputed casino 888 Casino
Reason Account closure
Posted on May 16, 2014

Dear Sirs!

On 19 December 888 casino disabled my account. They promised to email reasons of it and ways to validate but didn't.

I played with bonus, completed wagering requirements, didn't deposit an withdraw only added my id through the cashier and on the next day my account was locked.

I wrote three emails to Cassava Enterprises (Incid­ent­:13­121­9-0­024­64;­Inc­ide­nt:­131­219­-00­258­0;I­nci­den­t:1­312­20-­001849) but got only automatic replays only "We will reply to your query as soon as possible and with individual care".

I uploaded my id again through their safe-cashier.com. Nobody replays

I'd like to clarify why my account was disabled and is it possible to restore it.

I believe askgamblers will help me.

Thanks for help, Alan

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