Hi, I checked up on this and your information was checked.
The highlighted amount on your statement provided was not relating to our casino. This would have caused delays in finding out what happened to your deposit.
We also checked a previous amount which does belong to our processor. We double checked this and can confirm the deposit failed so you shouldnt be charged. It may show on your account but its likely it will take a couple of days to show up, back on your account.
I feel it would be best to continue your communication with Karolina as you have previously been sending emails to her on a daily basis. Adding this will only confuse issues and likely cause a delay in resolving this for you.
However, please keep an eye on your statement for the failed transaction coming back.