I have a redemption of 800 that states in my account it was paid but was never paid out to me. I am asking them to send it to another bank account or investigate what Happened and it has been well over 2 weeks now. I have no update on what happened to it. Or any notification of if I will get the money
AskGamblers
Dear Zula Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Unresolved
Unresolved
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