I've been trying since November to redeem and verify my account.
Now they say the account is closed after sending in my legal verification and trying to redeem winnings.
I didn't do anything illegal or cause the account to be closed.
The verification process was hell to do, and when I finally got it, they closed me due to an internal investigation or something
AskGamblers
Dear @Willy82,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
The amount is 1800.00
The winning amount was 1800.00
AskGamblers
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Still no change or answer
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