I have been trying to get my payout since I won on 12/31. Its a meager $247.00 but they keep putting me off. Its now 2/9/2011 and I am still being blown off. Contacted live chat a few days ago and they said it would be in my account by today and, of course, its not there.
I have a casino blog and I have written about my experience a few times and emailed it to them hoping they would see Im serious and want my payout. No response.
Here are the links to my story:
Part 1: http://casinogirl.montanapa.com/component/k2/item/28-vip-lounge-ignores-customer/refuses-payout
Part 2: http://casinogirl.montanapa.com/component/k2/item/40-vip-lounge-ignores-customer/refuses-payout-ii
Part 3: http://casinogirl.montanapa.com/component/k2/item/53-vip-lounge-ignores-customer/refuses-payout-iii
I am at my wits end. This is ridiculous and no one will listen...