I closed my account at viggoslots.com the 23/1 2017 and asked it to be permanent due to gambling problems. The support agent replied that it was closed and I could open it on request. I replied that I wanted it to be a permanent closure. I have the emails confirming that I asked twice for it to be permanent.
4 days ago I received a promo sms and I could log, I never asked to open it, and for a gambling addicted this is the worse thing that cloud happened. I lost 1400€ and the support just replies that my account is closed when I asked for a refund of my deposits.
Viggoslots.com have violated responsible gambling and I therefore ask you to help me with this issue.