On April the 18th I deposited 800 Euros and gambled my balance up to 4000 Euros before requesting a withdrawal. After several failed attempts I was advised to withdraw via bank transfer. I sent my details and was told it would be done on "Monday". Monday became "by the end of the week". That turned into "within a couple of weeks" which never happened. I was told they are having some issues but it is now well over 2 months and I have heard nothing and the money is still in my balance. I can't withdraw it manually and was originally advised that they would do it for me once they had my bank details.