First, I'm going to apologize straight away, as I'll be pretty much copy/pasting for all four complaints.
I'm not certain how a payment was already sent off, as we do not have current docs for you (the only docs we have are from May of last year). We only need one set of docs (provided all credit cards are accounted for). I've sent you a message via AskGamblers (they'll contact you with this) containing my email address--if you send the documents directly to me, I'll be able to get everything moving much quicker. AskGamblers is pretty quick about things, so I'm sure they'll send this info off to you within the next few hours.
If you need an authorization form, you can pick one up here: https://www.captainjackcasino.com/cjc-account-verification.html
If you are able to accept Bitcoin payments, this will help increase the frequency of payments. As it stands currently, we can only send one payment per week, per player via wires and/or checks. With Bitcoin, we can get a couple payments a week off to you. If this is something you're open to, I'll simply need to receive your crypto address and I can get things rolling with this.
I'll be waiting on your docs and I'll be staying on top of all of your issues until each dime is paid. ;-)
Have a great weekend,