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Spartan Slots Casino - Harassing me countless, unwanted phone calls

RESOLVED
Inactive user
Posted on 28 April 2016

I think I joined the casino 2 months ago. Since then I have received 2-4 phone calls a day from them.
Total is now about 59 calls and counting.
Asked twice before to be removed from their list of customers who are called. Second customer support person told me that they don't even call their customers. Third person promised to remove my number. 1 month later the calling has not stopped.

This is harassment. Anything you people can do about this?

Inactive user
Posted on 29 April 2016

Had a nice little chat regarding this issue with yet another live person on their webpage.
He said "I'm sorry for what has happened, provide us with your phone number and we will remove it asap,"
I gave my phone number both in live chat and send it to both the fake and real email address he provided. 3 Calls today so far.

"Hi, SPARTAN SLOTS IS OFFERING YOU FREE 25 BONUS, JUST LOG IN TODAY" Same robot saying same thing every time.

number id says that the call comes from Nevada. Accidentally managed to pocked dial back once, can't wait for the phone bill. Probably about extra 20 euros charge for international phone call to 1900 number right? I'm sure you can provide me with answer to the cost of that phone call since you are paying them to call people and promote your casino.

Posted on 30 April 2016

Hi

Thanks for your message and my apologies for the issues you have experienced!

I spoke with the casino manager who has ensures me that your number was removed and you should never receive a call again

My apologies again!

Mr Spartan

Inactive user
Posted on 01 May 2016

The calls have stopped. Only took 1 month and a complain here. Well done Mr Spartan, I'm ever so happy that I made an account on your casino, I will never forget the name and will recommend your casino to my mother in law and few really NICE coworkers!

Posted on 02 May 2016

Hi

Very glad to hear this issue has been resolved.

Apologies again for the trouble caused!

Mr Spartan

AskGamblers
Posted on 02 May 2016

Based on submitter's last post, AskGamblers Complaints Team considers this complaint as successfully resolved and the case is being officially closed. We are happy that an agreement has been reached and we would like to thank both parties involved into this case for their cooperation.

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