Resolved
Resolved
Mr Green Casino - Software glitch issue still not resolved after 4 weeks
I submitted a complaint to Mr Green Casino nearly 4 weeks ago regarding a software glitch causing my win to be incorrectly calculated.They have ...
Resolved
£400
Resolved
Pocketwin Casino - Self exclusion request not honored and duplicated deposits
Hello, I emailed Pocketwin on 17th November to self-exclude myself as I felt myself getting addicted to gambling. I never received a response so I ...
Resolved
€170
Resolved
Casibon Casino - Gladly took my credit card deposit, but will not let me cash out using the same method
I sign in yesterday and get some welcome bonus after deposit By credit card. Wager enough and try to cashout 170€, but when i go withdrawal secton, ...
Resolved
£0
Resolved
mFortune Casino - Declined my 300 pound payment and had no reason to
So this is my appeal! Here's the facts! I won 300 pounds!! Withdrew 300 pounds!! Got told that I wasn't allowed it due to breach of contract ...
Resolved
Resolved
Hopa Casino - Non existent Customer service
Deposited as a new member today and was automatically given a 100% bonus which I didn't want. T&C's say don't play just contact us immediately which ...
Resolved
$1,000
Resolved
Las Vegas USA Casino - Winnings not received
I have a pending withdrawal of $1000 on June 9th. Status is the usual response from the casino...I am in the queue for payment and can't tell you when ...
Resolved
$1,460
Resolved
Royal Ace Casino - Delayed payment of $1460
I made a withdrawal back in July of $2260. Their terms (which we all have to stick to don't we?) state it takes 3 business days just to be approved - ...
Resolved
£901
Resolved
Hopa Casino - Still awaiting a payment after 96 hours
I requested a withdrawal for £901 on 9/9/17 and still waiting payment, I have sent documents over twice, spent over 2 hours in phone calls trying to ...
Resolved
$100
Resolved
Vegas Strip Casino - Withdrawal approved twice, but now declined after a month
I have had problems before out of this casino, the first time I won 300 and it was approved that was in December of 2016 it took till April 2017 to ...
Resolved
$2,963
Resolved
Slots of Vegas Casino - Withdrawal process unfair and taking too long
I made 2 withdrawals for a wire transfer at slot of vegas on 8-15-17 in the amounts of 2500.00 - the limit allowed and the remaining 550.00 I had. I ...
Resolved
$200
Resolved
All Jackpots Casino - Cashout repeatedly returned to account
Hello - at first I was reluctant to submit information requested for verification as I am afraid of identity theft however I finally did. Should have ...
Resolved
£5,426
Resolved
ComeOn Casino - Not letting me log in and withdraw funds
Come On Casino website does not appear to work. My account is fully verified and I just want my winnings withdrawn, but I am unable to log into the ...
Resolved
Resolved
Novibet Casino - Won't let me withdraw despite them wrongfully stating minimum bet for NetEnt blackjack game
I opened an account at novibet in order to play in the NetEnt live blackjack Standard (https://www.novibet.gr/Casino/game/NE_lcblackjack_sw). Before ...
Resolved
Resolved
888 Casino - Payment delayed since 5th September
My casino id is < removed >. On 5th.sept I withdraw my winning from the account, until 7th it's was awaiting for process on 8th of Sept it was ...
Resolved
$17,140
Resolved
Silver Oak Casino - Approved withdrawals that didn't get paid out
I got really lucky last summer and won $29,904at Silver Oak Casino. I have been requesting this money in $2500 increments since last year and so far ...
Resolved
$108
Resolved
Slots of Vegas Casino - Payment not received
I had a $108 withdrawal that I requested the first week of July 2017. The withdrawal request was approved in mid-July 19 for $108. The terms and ...
Resolved
$400
Resolved
Casino.mx - Verification process too slow, lack of communication from support
Made a $400AU withdrawal but needed to upload documents to receive money, 50+ hours ago I sent them and asked for an update in that time aswell. I ...
Resolved
$2,250
Resolved
Las Vegas USA Casino - Payouts still not have been paid a month now!
I enjoy the online casino atmosphere. Deposits go through instantly there is no hold and it seems you have unlimited time to play fun casino games ...
Resolved
Resolved
Black Diamond Casino - Live Chat Function Not Available
I made a deposit that went into my casino account just fine, but am not able to access the Live Chat function to reach a rep. This is very frustrating ...
Resolved
€846
Resolved
b-Bets Casino - Delayed Withdrawal 846 Euro
Hello, Withdrawal 846 euro on 22-8. Money is approved on 26-8 still dont had the money. The maximum of 5 days for a bank transfer had been passed. ...
Resolved
€50
Resolved
Casino Sieger - Withdrawals approved, but not paid yet
My first withdrawal of €75,00 was not approved at first, support told me i had to make a deposit first, so i made one for €20,00 and then the ...
Resolved
$540
Resolved
Raging Bull Casino - Non payment of winnings
My account has been fully verified and I have emails confirming my agreed withdrawal amount, they have failed to issue you me with pyt of winnings, on ...
Resolved
$5,000
Resolved
Planet 7 Casino - Non resolved issues
I made 2 withdrawals from planet 7 oz on the 6th & 7th back in June. I have fulfilled all id verification via email ect. numerous times getting ...
Resolved
Resolved
Pocketwin Casino - Giving me hard time with verification
Signed up to pocket win casino and received £5 free no deposit bonus, won and spent it on their site. Received a text saying I had £3 free to play ...
Resolved
€500
Resolved
Golden Star Casino - Giving me the run around with payment and verification
Dear Sir or Madam, I was player of casino Goldenstar. Playing here and deposited 500EUR. I was playing black jack, not a roulette as they state. ...
Resolved
Resolved
mFortune Casino - Refusing to pay legitimate winnings!!
I depossited £90 over three days by mobile with m fortune on the third day I won £180 I withdrew this, four days later they sent a text asking me to ...
Resolved
$4,506
Resolved
Planet 7 Casino - Failure to pay approved withdrawal requests totaling $4500
Hello, on April 2, 2017 I requested a withdrawal of $2,500 from Planet 7 Casino. This was approved on April 7, 2017 for the amount of $2326. On April ...
Resolved
$366
Resolved
Planet 7 Casino - Delayed payment after approved withdrawal
I have two withdraws that were approved WEEKS ago and i have yet to receive payment. one in the amount of 266 early in August and middle of August for ...