Requested withdrawal of winnings on 08/19/2018. Sent in all documents required on 08/23/2018. Was approved on 08/29/2018 . Called and spoke with Shawn < surname removed >on 09/14/2018 @ Dreams Casino. I was at my bank when I made the call. I was told that each computer system they have do not communicate with each other and that my wire information wasn't correct. I showed my bank the documents I sent in and they told me that everything was correct. They also said that they have seen this happen with other customers. I resent in my documents yesterday. Wells Fargo says that if I don't receive my winnings with 2-3 days they will do a investigation. I have a withdrawals for $1280.00 and one for $500.00 from 08/21/2018 which hasn't been approved yet. This is has been a nightmare. My bank pulled all my the withdrawals that were made by me to Dreams Casino.