Ag Awards

Slottica Casino - Withdrawal nightmare 1500 eu

Complaint Info
Disputed casino Slottica Casino
Reason Refund declined
Amount $ 1500
Posted on November 30, 2019

I opened an account at Slottica for 2 weeks. Made few deposit with paysafecard as always. Everything looked fine. Nice casino,very simple to navigate. I managed to get some winnings. I veryfied my account and asked for withdraw.. I never seen in my life that casino does not deduct the amount you like to withdraw, Last 2 weeks i tried 3 different methods for withdraw. They were all rejected. i contacted my bank if they rejected any payments, they said no. Anyways. Live chat works. i mean there is always someone who ask tells you : i will help you"

They do not really want to help. I emaled support and payment department . Never got any answer.

My funds are still pending and feel like they never pay the players out.

I no needed to set any limit or take a break whatever... but at Slottica missing the responsible gaming section which i never seen in my life.

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